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Old 10-11-09   #1 (permalink)
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Default Friend's machine will not post! Help!

Hey guys.

A year or so back, my friend's parents bought a Gateway. I am not sure of the model, but I will look into it. For now, here are the specs:

640gb WD
2x2gb DDR2 (some cheap company)
AMD Phenom X4 9100e
On-board ATI Radeon 3200
DVD-RW drive
Vista Home Premium
Some random PSU

Okay so here's the deal. A few days ago, my friend's mom was playing solitaire. She left, and the machine went to sleep. When she tried to wake it back up again, it didn't wake up. They took it to GeekSquad who said that her mobo was shot. She texted me and wanted to know what I could do to fix it, because geeksquad said "Your mobo is done, get a new computer and our warranty!" I offered to take it under my wing, and it is in my possession now. I got it, opened up the side panel, and hit the power button. Fans started spinning, the HDD spun up, and the CD drive started whirring. But, I had no video signal. My monitor's status light remained amber (Video connected, but no signal). I assumed it was an onboard graphics failure, so I took my card out and put it in their machine. again, no video. Thought it could be a bad DIMM, so I removed both of them and turned it on. Still no video. Removed the BIOS battery, and tried to boot. No dice. I tested all the leads on the PSU, and they are all good. Could this be caused by a bad processor? I don't have any AMD chips that I can test with. Even with a bad processor, you should get video right? Is the mobo shot? I think it is. I would like your input as to what the problem is, and how to resolve it.


Also, If I have to replace their mobo, will windows put up a huge fight about it? I know linux wouldn't, but I have not replaced a mobo after a Vista installation.
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Old 10-11-09   #2 (permalink)
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Ok. Two thing it can be mobo (95% chance it is bad) or cpu (10% chance it is bad). So I would say mobo bad. You will have to reinstall windows.
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Old 10-11-09   #3 (permalink)
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I really think mobo, because there are no error beeps like there would be with no processor.
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Old 10-11-09   #4 (permalink)
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So you need help picking a mobo? Are they going to oc the cpu?
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Old 10-11-09   #5 (permalink)
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yeap sounds like a bad motherboard I would try and get a little nicer mobo while you are at it instead of just getting an exact replacement. It would probably be easier to reinstall etc.
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Old 10-11-09   #6 (permalink)
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I would like suggestions, yes. Its a Micro-ATX. They will not be overclocking. Only using 2 sata ports, and 2 ram slots.
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Motherboard
Gigabyte GA-EP45-UD3P
Memory
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Graphics Card
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Hard Drive
Western Digital 640gb Black
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Old 10-11-09   #7 (permalink)
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GIGABYTE GA-MA785GM-US2H
http://www.newegg.com/Product/Produc...82E16813128394
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Old 10-11-09   #8 (permalink)
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Ah nice find dixson. Thats basically exactly what I was looking for. Now a question

Will I have to format and re-install, or can I just do a repair install?
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System: *Insert Awesome Name Here*
CPU
Intel Q9550
Motherboard
Gigabyte GA-EP45-UD3P
Memory
2x2GB Gskill
Graphics Card
HIS 4870
Hard Drive
Western Digital 640gb Black
Power Supply
Corsair 650TX
Case
NZXT Tempest
CPU cooling
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Windows 7 x64 Ultimate, Ubuntu
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Old 10-11-09   #9 (permalink)
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Take it apart and build it outside the case. Put essentials in(CPU,Ram. PSU) see if it posts. Add hardware 1 by 1. Could be something as easy as a bad cable. Motherboards just do not go bad when computer goes to sleep. It is most likely something else but you cannot tell until you get everything out of the box. I laugh at the guys above who are saying mobo or CPU just on a whim. They have no credentials to suggest this without more information. It could be a bloody grounding out problem too. Take it apart and build it with mobo on a small box.

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Last edited by jimibgood : 10-11-09 at 03:20 PM
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Old 10-11-09   #10 (permalink)
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I would format and reinstall.
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Phenom II X4 955 (3.5+)
Motherboard
GA-MA790XT-UD4P(AM3)
Memory
OCZ Platinum (4 x 1GB) 1600
Graphics Card
Sapphire HD5770 CF
Hard Drive
Wd Black 500GB + WD green 1TB
Sound Card
On-board
Power Supply
PC Power & Cooling 750w
Case
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