I got wrong mobo, what should I do? - Overclock.net

Console-hater · 2 Weeks Ago

I got wrong mobo, so, I told them to Scan.co.uk by Technical Query. So, I got no replies. Should I RMA it? And this is my first time build. And what is RMA.

DUNC4N · 2 Weeks Ago

RMA: Return Materials Authorization

And yes you should, but get a hold of somebody and explain the situation first.

Syrillian · 2 Weeks Ago

RMA is Return Material Authorization, and generally applies to defective components.

You may need to inquire about an exchange. Generally if it is the consumers fault then there may be a re-stocking fee.

If you are able to word your missives correctly you may be able to work an exchange.

Newbie2009 · 2 Weeks Ago

Quote:

Originally Posted by Console-hater

I got wrong mobo, so, I told them to Scan.co.uk by Technical Query. So, I got no replies. Should I RMA it? And this is my first time build. And what is RMA.

You should have a grace period where you can get a full refund, have you opened it?

Console-hater · 2 Weeks Ago

Packaging - yes.
Anti static bag - no.

Console-hater · 2 Weeks Ago

I don't what to do, I even don't know how to RMA it.

ericeod · 2 Weeks Ago

Quote:

Originally Posted by Console-hater

I got wrong mobo, so, I told them to Scan.co.uk by Technical Query. So, I got no replies. Should I RMA it? And this is my first time build. And what is RMA.

Call them on the phone if possible.

Syrillian · 2 Weeks Ago

Start Here

If you have already done so then you ought to have received a ticket number or some type of confirmation with a unique designator.

You may need to follow up Here

Persistence is key. "The squeaky wheel gets the grease" so to speak.