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Old 3 Weeks Ago   #1 (permalink)
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Default will my Sapphire warranty void?

hey guys,

i just curious to know if i remove the heatsink on my card to change the TIM,

will it void the warranty?

Thanks^^

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Old 3 Weeks Ago   #2 (permalink)
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It shouldn't... But you never know!

Read the warranty. It's either in the manual, or probably on their site somewhere.
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Old 3 Weeks Ago   #3 (permalink)
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I think it will as it's physically 'messing' with the GPU, and if you snap something/static damage it; you'll be wanting to RMA it.

As posted above, check the warranty TOS.
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Old 3 Weeks Ago   #4 (permalink)
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I'm sure i read somewhere that it did, but i'm not 100% sure. You'd be better checking, and getting a definite answer before doing anything.
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Old 3 Weeks Ago   #5 (permalink)
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# Product Warranty will not be valid even if returned after purchased for the following cases:

Products that are defaced or physically damaged and modified by customer.
Products that become non-functional due to customer improper use.
Products that cannot be verified as Sapphire products.
Products that do not have a matching serial number between the product and the original receipt.
Products not sold from our official distributors or resellers.

Edit here is more EDIT
GPU or ASIC device (VGA) is sensitive to thermal (heat) issue. The heat sink or fan is designed to meet the requirements for reliability of the product and the warranty is rendered invalid if the product is dismantled or the heat sink or cooler fan are removed as this may causes damage to the GPU or ASIC device . Non-compliance will cause the warranty of the product to be void and repair will be at the users cos
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Last edited by philhalo66 : 3 Weeks Ago at 09:52 AM
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Old 3 Weeks Ago   #6 (permalink)
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Yes, but I've RMA'd plenty of cards with replaced TIM just fine
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Old 3 Weeks Ago   #7 (permalink)
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Quote:
Originally Posted by Martkilu View Post
Yes, but I've RMA'd plenty of cards with replaced TIM just fine
really? hmm i guess if you reseat it properly they will never know
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Old 3 Weeks Ago   #8 (permalink)
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Default

thanks for the info guys..

anyone got other opinion or experience regarding this?

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Old 3 Weeks Ago   #9 (permalink)
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Yes it will. Removing labels even Voids the Warrenty. Now that does not mean that if remove it u support will be denied in warranty coverage but they can deny it. If your issue can be related to removing the heatsink the chance is big its not covered. IF they can see u removed the heatsink..
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Old 3 Weeks Ago   #10 (permalink)
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at the end of the day companies should apply TIM properlly in the first place, Then we wouldn't have to take the card apart to redo it
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