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Old 07-04-09   #1 (permalink)
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Default DVD laptop drive randomly stopped working

When my dad got home yesterday, he setup his laptop, connected to our network...and his DVD drive stopped working, but before he connected it worked fine and he even burned a CD on it.

Now it won't read anything but is still recognized my device manager...What could be the issue here guys? Trojan...network worm or something? It can't be a hardware problem unless its pure coincidence that the internet and DVD drive on his laptop randomly stop working when he connected to our home network.

System: Pancakes
CPU
Phenom II X4 940BE @ 3.6GHz [1.408V]
Motherboard
GIGABYTE GA-MA78G-DS3HP Rev 2.0
Memory
G. Skill 4GB DDR2
Graphics Card
XFX HD4870 1GB
Hard Drive
Seagate Barracuda 7200.10 500GB Hitachi 250GB
Power Supply
Corsair HX520
Case
Cooler Master HAF 932
CPU cooling
Megatron w/ Panaflo H1
GPU cooling
Cheap XFX cooler.
OS
Windows 7 Ultimate x64
Monitor
Samsung Syncmaster 2233sw
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Old 07-05-09   #2 (permalink)
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Default

sometimes firewall's will block the dvd drives on a laptop. They see that the device is trying to do a background operation and will block it. Go into the firewall settings and look for "[Brand] DVD Drive" or some similarly named program and give it full allowance. My dad had the same issue with his. GL!
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System: The Factory
CPU
E8500 @ 4.25 gHz
Motherboard
EVGA 780i FTW
Memory
Patriot Viper 2 x 2 GB PC 8500
Graphics Card
2x GTX 260
Hard Drive
Samsung 750GB 7200 RPM; 300 GB Seagate
Sound Card
Creative X-Fi Platinum w/ FD Bay
Power Supply
OCZ 700w Fatal1ty Edition
Case
HAF 932 (Painted)
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Apogee XT//TFC 360
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Stock
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Old 07-05-09   #3 (permalink)
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Thanks +1, I will try this right now.

System: Pancakes
CPU
Phenom II X4 940BE @ 3.6GHz [1.408V]
Motherboard
GIGABYTE GA-MA78G-DS3HP Rev 2.0
Memory
G. Skill 4GB DDR2
Graphics Card
XFX HD4870 1GB
Hard Drive
Seagate Barracuda 7200.10 500GB Hitachi 250GB
Power Supply
Corsair HX520
Case
Cooler Master HAF 932
CPU cooling
Megatron w/ Panaflo H1
GPU cooling
Cheap XFX cooler.
OS
Windows 7 Ultimate x64
Monitor
Samsung Syncmaster 2233sw
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