low strife

And I just got it today. I open it up, everything is there, hahaha, all nice and dandy. Then I notice that it's been opened before, and the dvd booklet has a tear in it. Then I notice all the seals have already been broken (I didn't see them originally, black on black is hard to see).

However, the mouse works perfectly fine. Charges and everything, works instantly as it should.

Should I RMA it? It's a build for a customer that I'm delivering tomorrow, and it must go then. Since there isn't anything physically wrong with it, then I'm sorta gona have to just go with it.

Input?



EDIT: I think I just found the reason the people originally gave it back. The power plug on the charging base is wiggley, and feels like the internal workings are loose.

I might RMA it because of that, and complain that it was a pre-opened package on a retail item.

I bought this (not $110 two days ago, it was like $50 or 60 I think):
http://www.newegg.com/Product/Produc...82E16826104089

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Havegooda

Was it an open box item?

~Gooda~

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low strife

Retail. I updated the OP with the link.

That's it, but I certainly didn't pay $110 for it. I don't think I bought the open box version either...

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pioneerisloud

One way to tell. Check your history on newegg...it should link you to the EXACT one that you bought, even if it was an open box.

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bobfig

heres the open box http://www.newegg.com/Product/Produc...2E16826104089R
if you do return it i highly recommend the logitec MX 620 its my favorite mouse i had so fare. even better imo then the g5 i had.

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low strife

The customer specifically wanted wireless.

And they ordered the parts, so when I can get in touch with them I'll get the billing list...

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bobfig

thats fine the mx620 is wireless
http://www.newegg.com/Product/Produc...82E16826104070

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low strife

Yet they send me an open box. ***.

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dkev

This happens. But they are really good about there customer service. So call them or chat online while getting your RMA. I bet they credit you some cash at the very least.

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PHENOMII X2 550BE OC CLUB

NE_Support

Dear low strife,

I apologize about the late response; I just came across this thread today. I would like to humbly apologize for any inconvenience we've unintentionally caused you and/or your customer.

If you would like some assistance, please call me at 800-390-1119 ext 25092 or e-mail me at joshua.l.key@newegg.com

__________________
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