every time i get it fixed it works fine for 2-3 days then works only when pressed hard and in 5-7 days no response when pressing those specific keys
First time number pad wasn't working along with RTFG
Second time i don't remember
it's irritating typing with on screen board
anyone knows any kind of fix or cause of the problem
don't trust Dell customer care anymore
they just replace it
It sounds to me like they aren't replacing it, but they're just cleaning it and then maybe giving you new keys on top. If they were to truly replace it with a new one, then it would work perfectly. I mean, this is what happens to old and worn-out keyboards.