Originally Posted by Mad Pistol
He does have a point though. The RT has a Tegra 3 chip in it and a res of 1366x768. Other tablets that size are pushing resolutions over 4x that size. The Tegra 3 is the same chip that powers the Nexus 7 and a host of smartphones and tablets, and all of those products are cheaper than the Surface RT. Microsoft is trying to sell their hardware/software combination as a premium package, and since they have no market share right now, they're not in a position to do so. Microsoft is trying to out do Apple at their own game, and in this case, it just doesn't work.
The resolution isn't as important as people think, though I agree that 768p is still too low. In Anandtech's blind test, people actually preferred the Surface RT over the iPad 3 for media consumption because of its 16:9 aspect ratio. During The Verge's testing of the Nexus 10, they preferred the screen on the iPad 3 despite it having nearly 1 million pixels less. There are a number of factors that effect screen quality and for media, viewing angles, and text, the Surface RT does well here. Surface may not suffice for the zealots that read like data points who only want bragging rights.
Processing power[or lack thereof], like resolution, is overstated because all of Apple's products usually pale in comparison to their Android counterparts in compute, yet they still outsell any one Android device by a significant margin. Microsoft's biggest claim to fame with the Surface is the integrated kickstand, type/touch cover, and the familiar Windows. I think $499 would have been a good price if the covers were included.
That said, I don't think the lower sales figures is because there is some inherent problem with the Surface, rather they can't build them as fast as Apple can build iPads. They seriously lack the control over their supply chain and can barely stock their own, sparse Microsoft stores with Surfaces. Get the supply chain issues under control and adjust the pricing a bit, and I think Microsoft can be a major player in Tablet form.