Gotta love Seagate. Just called their "helpdesk" and got someone who engrish is her 200th language. "yes your drive is under warranty till 2013.. But your ST3500320AS Firmware:SD15 SN: XXXXXXXXX is not one of the affected drives". YES IT IS YOU @()#*%@#(*$)#@(*$)@(#*$... Call the company that it lists on the warranty page. Call them.... "We are reseller, you will have to go to shop you bought from" Me: they dont exist anymore Them: Call Seagate. Call...