You can't run that on a Windows PC. Why go to such lengths to back up a Windows Phone on a Windows PC, with MAC software. Doesn't make any sense. Should be a variety software directly from Microsoft for this.
Simply the build quality. My Switch 810 flexed, bent, didn't absorb vibration, etc. As a business owner myself, the last thing I do when hearing a complaint is defend my product or bash another product. Absorb, learn and apply.