[DailyTech]IPhone Fix Silently Lands - Overclock.net

Licht · 08-21-08

Quote:

Secretive Apple shuffles out a fix to end customers' 3G woes

Apple’s iPhone was recently barraged by reports that the device’s 3G was far below specifications and experiencing a broad array of difficulties. The reports did relatively little to put a damper on sales, but a troubled Apple did begin working on a fix according to inside sources.

Now that fix for the 3G issues has finally arrived. While it’s obvious what the update plans to fix, Apple has refused to comment on which bugs it remedied with the release. Apple also has failed to return calls on the topic. Josh Pigford, of the Apple Blog stated, "The information Apple gives is vague. We're guessing it will sort problems like 3G glitches and lost calls."

Some say the silence from Apple is business as usual. When Apple makes a mistake, it often fixes the problems with little fanfare and refuses comments (the notable exception being the latest MobileMe debacle). Chris Neher, of MacDailyNews.com stated, "This is the way Apple handles these issues."

While unconfirmed, blog sites have quoted Apple chief executive Steve Jobs as saying approximately 2 percent of 3G iPhone users, about 60,000 people at this time, are affected by the glitch. Mr. Neher believes that its all much ado about nothing, and that the numbers are relatively small. He added, "This is a big to-do at the moment but in a few weeks people will have forgotten what the issue was all about. It's because users expect more from Apple. There are many more users saying their iPhones work than not."

While his comments seem probably in a practical sense, they likely serve little comfort for the sizable group of users whose phones are not working. Also, they serve an unsettling mark for Apple, as companies try to meet defect rates of around 0.0003 percent (six sigma) as opposed to 2 percent.

Reception to the update was mixed, with many users uncertain its effects. Some bloggers wrote that text-messaging was quicker and call quality improved. Bloggers at Engadget joked, "We've got the new firmware up and running, and it's true - those bugs have been fixed. Which bugs? Well, it's hard to say, but our voice suddenly sounds deeper, and we've noticed improved grammar during calls."

If reports that first leaked details of the problems are to be believed, the fix likely targets faulty software running on the Infineon chipset found in the phone. Internal sources said Apple privately blamed Infineon for the problems.

This is the second fix for the phone. It is packaged in iTunes as firmware update 2.0.2 and takes about 6 minutes to install.

http://www.dailytech.com/IPhone+Fix+...ticle12726.htm

mrtn400 · 08-21-08

I'm going to wait for a fix that affects me before leaving 2.0.0

oregonducks45 · 08-21-08

apparently this has made some people's reception worse

it has not affected mine other than texting being more responsive

ramenmeal · 08-22-08

i wonder if cingular still has the least dropped calls, lol. i found when i was with cingular the calls never dropped... but i could never hear the people.

**ENTERPRISE** · 08-22-08

You know why they wont comment dont you ?

Likely because they have probably incorperated another kind of ''Fix'' that makes life worse for people trying to use custom apps on it or something.

If they dont comment on it then they cant get sued lol.

trueg50 · 08-22-08

Quote:

Originally Posted by ENTERPRISE

You know why they wont comment dont you ?

Likely because they have probably incorperated another kind of ''Fix'' that makes life worse for people trying to use custom apps on it or something.

If they dont comment on it then they cant get sued lol.

Very true.

I wonder if they boosted transmit power at the cost of battery or something.

Urufu_Shinjiro · 08-22-08

I wonder what this will do to that ladies lawsuit over the 3G issue...

Danylu · 08-22-08

I have hard proof that this has actually worked.

On the software before this my 3G speeds were averaging (download) at about 170kbps and after this I'm averaging about 240kbps (download).

Before the update it actually FAILED to get my upload tested and afterwards it is about 208kbps.

The above tests were done from my desk at home in Melbourne where I am with Optus (Australia if you didn't know) These are done using a free app from the Apple App Store called 'Speedtest'

I will upload the screenshots I have taken if anyone expresses any interest.

Although this software 'fix' probably came at an additional cost in some other area (batteries anyone?) it still works.

I've never had one dropped call believe it or not. I hope my run of good luck stays cause I've not had a problem with the 780i that others seem to be having...

As for the ladies lawsuit??? I doubt this would change the results of that lol.

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[DailyTech]IPhone Fix Silently Lands

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