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Old 06-26-09   #31 (permalink)
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That's so garbage too that he wouldn't believe you.

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Old 06-26-09   #32 (permalink)
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i will not buy another evga product. i am going to try to get someone to trade me my evga card for an xfx card.

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Old 06-26-09   #33 (permalink)
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Wow evga fails. GHO for this look in my Sig suck list lol.

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Old 06-26-09   #34 (permalink)
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Quote:
Originally Posted by ChrisB17 View Post
Wow evga fails. GHO for this look in my Sig suck list lol.
LMAO I was just reading your sucks list before you changed it.

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Old 06-26-09   #35 (permalink)
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I would go to EVGA and go down and select the agent that is seriously a Nazi when it comes to RMA's and rate him/her down on Customer Satisfaction. Maybe if we could get enough people to do this we could possibly have something done about this.

EDIT: Maybe you should have gone with "EVGA Advanced RMA"
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Old 06-26-09   #36 (permalink)
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Guess what guys:
Quote:
Hello Andrew,


Unfortunately these pictures you have submitted to me are not clear enough to reference the damages not done on the CPU socket with the condition and picture I submitted to you when I received your motherboard. I have added all of the pictures you have referenced with the 1 picture of the CPU socket you referenced with me and the Credit card charge form. I will need to process the charges in order to complete the RMA EAR cross-shipment to avoid full charges as stated with the terms and conditions with the EAR program.

I apologize for this situation and the issues, if I can get the form I will try to process and close right away.

I have added my director Joe Darwin to this email for verification reasons and Nick my associate who works with me on damage cases.



jdarwin@evga.com - Marketing Director / Mike's Director
mfierheller@evga.com - Person I am talking to right now
nmijuskovic@evga.com - Accidental Claims Director.

The latest e-mail...

The picture I gave them:
http://s260.photobucket.com/albums/i...t=CIMG0593.jpg
http://s260.photobucket.com/albums/i...t=CIMG0588.jpg
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Last edited by GH0 : 06-26-09 at 10:09 PM
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Old 06-26-09   #37 (permalink)
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Wow I have too many Evga products. This kind of makes me want to avoid buying anymore...
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Old 06-26-09   #38 (permalink)
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Quote:
Originally Posted by GH0 View Post
Guess what guys:



jdarwin@evga.com - Marketing Director / Mike's Director
mfierheller@evga.com - Person I am talking to right now
nmijuskovic@evga.com - Accidental Claims Director.

The latest e-mail...

The picture I gave them:
http://s260.photobucket.com/albums/i...t=CIMG0593.jpg
http://s260.photobucket.com/albums/i...t=CIMG0588.jpg
Shoot an email to jacobf@evga.com and explain the situation to him.
Tell him you demand that the RMA should be processed since the damage was not your fault.


Next time take a picture with macro mode on.
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Old 06-26-09   #39 (permalink)
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WTH is going on with them? Seems like the techs who unpack the RMAs randomly decide to screw people over by bending the pins. How are the pins going to be damaged in shipping if the socket cover is on, and the board is in a box? Its just not happening. Those pics are clear enough to show the socket isn't damaged anyway.
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Old 06-26-09   #40 (permalink)
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The board was damaged when I received it and now they are placing the blame on me for the bent pins jason. The board was not properly inspected when it was shipped to me, when I booted it, the board would not boot any OS installation or use 2 of the 4 RAM slots. The board was defective when it arrived.
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"While the mother holds her child, watches them die, Hands to the sky crying, "Why, oh why?" Cause I need to watch things die...from a distance, Vicariously I live while the whole world dies, You all need it too, don't lie."
Please, help me out!

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