Paradox me

I just sent in an EVGA motherboard for RMA, I hope they don't pull anything like this with me. While reading this isn't quite enough for me to boycott EVGA's products, as I've been treated very well with every RMA and customer support, if it happens to me I doubt I'll go back to them in the future. That's just ridiculous.

ljason8eg

That could work. Problem is, we shouldn't have to do that. It should come in 100% full working order. It's not our job to make sure they didn't screw up, yet seems like we have to do this with everything nowadays.

That'll probably just get deleted. They can't afford to have their loyal forum members get swayed by the truth.

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cbrazeau1115

Uortunatly, this hasnt been a rare occurance recently. I remember a few weeks a go, a thread almost EXACTLY like this one, bent pin... refusal to RMA... its just not right.

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ljason8eg

I had to send my 680i back for the 4th or 5th time...i can't even remember. But i borrowed an SLR and took pics, printed some out, and threw them in the box stapled to the front of the RMA sheet. I didn't want to take any chances knowing what they've been doing to people lately.

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Paradox me

I really hope it doesn't come to that. The board I sent in wasn't actually damaged, it just didn't perform very well (couldn't boot with any OC whatsoever) and leading up to it EVGA tech was extremely helpful. Couldn't ship it right away so they postponed the RMA expiration date, accepted RMA without an invoice (couldn't get one from Dell), etc.

I sent it with the cover over the socket, and I think I'll send Jacob a message stating so. He's the only person I've dealt with from EVGA and has always been incredibly helpful. Crossing my fingers.

cbrazeau1115

Could we get some folders in here. Maybe this can stir them up, making them push EVGA out of the F@H race. It makes me tempted to fold again just so that I can be like "Yea EVGA, you really arent all that great".

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nepas

I posted this in your thread in the rants section:

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rx7racer

Then why did you try and use it. Obviously bent pins are a bad sign. I would have given up after the 2nd rma.


Oh and you can add me to the EVGA so called mini boycott. I quit buying them a few months ago after screwing a friend over on an rma of a 750i. Almost a similar issue is what's eerie to me, he was on his 3rd rma when they called him out on the same thing, only his wasn't bent when he shipped it off.(and yes he used the cover)

NCspecV81

LOL when I stepped up my evga boards I left all the vasoline in the socket. Apparently they like lube more than bent peni...errr pins.

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GH0

Because, I was a dumbass and did not bother to check the CPU socket seeing if anything inside that was bent. I thought logically, if it was passed through their inspection, it should be fine. I was wrong.

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