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Old 06-26-09   #61 (permalink)
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Quote:
Originally Posted by ljason8eg View Post
That'll probably just get deleted. They can't afford to have their loyal forum members get swayed by the truth.
Ahhh.. I guess you like talking out of you ass. EVGA does not ever delete posts for bashing them. EVGA policy has always been open. The only time posts are deleted are due to ToS violations (pirating, porn, trolling).

If you go check, another customer had issues with a RMA as well. He even spoken with the CEO of EVGA. The rant went on for pages and Joe Darwin told mods not to close it so people could vent.
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Old 06-26-09   #62 (permalink)
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PLEASE DO NOT EVER BUY ANOTHER EVGA PRODUCT AGAIN.
Noted
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Old 06-26-09   #63 (permalink)
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Originally Posted by lockdownx1x View Post
I would go to EVGA and go down and select the agent that is seriously a Nazi when it comes to RMA's and rate him/her down on Customer Satisfaction. Maybe if we could get enough people to do this we could possibly have something done about this.

EDIT: Maybe you should have gone with "EVGA Advanced RMA"
i vote this http://www.evga.com/myevga/rateus/ (^his hyperlink) and fill it out repeatedly for poor service

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Old 06-26-09   #64 (permalink)
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This day was bound to come sooner or later. The fate of most (all) great companies. RIP EVGA.
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Old 06-26-09   #65 (permalink)
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Originally Posted by DuckieHo View Post
Ahhh.. I guess you like talking out of you ass. EVGA does not ever delete posts for bashing them. EVGA policy has always been open. The only time posts are deleted are due to ToS violations (pirating, porn, trolling).

If you go check, another customer had issues with a RMA as well. He even spoken with the CEO of EVGA. The rant went on for pages and Joe Darwin told mods not to close it so people could vent.
I've also seen them closed because of members getting all riled up and posting a bunch of bullcrap against the person who was having problems.

I do remember the thread you speak of, but there have been others, and I know a couple have been closed. Maybe it was because of language, idk, it's been awhile.
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Old 06-26-09   #66 (permalink)
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Quote:
Originally Posted by ljason8eg View Post
I've also seen them closed because of members getting all riled up and posting a bunch of bullcrap against the person who was having problems.

I do remember the thread you speak of, but there have been others, and I know a couple have been closed. Maybe it was because of language, idk, it's been awhile ago.
Thread have been closed when they get out of hand and ppl can't behave. However, they are not deleted. Mods get reprimanded for deleting posts that don't involve porn or piracy.
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Old 06-26-09   #67 (permalink)
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Quote:
Originally Posted by DuckieHo View Post
Thread have been closed when they get out of hand and ppl can't behave. However, they are not deleted. Mods get reprimanded for deleting posts that don't involve porn or piracy.
That must have been what happened then. I don't even remember what the guy's problem was. I just remember the thread blowing up into a flame fest for some reason, it ended up getting closed, and I never saw it again so I figured it got deleted.
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Old 06-26-09   #68 (permalink)
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We'd like to hear from you! If you've had a pleasant experience from our Customer Service team, we'd like to hear about it, along with any comments or suggestions you feel could improve our service, as we are always looking for ways to enhance and expand our Customer Service procedures.
Taken from that service rating page... I like how they assume no matter what that you have had a pleasent time. They could have written something like "If you had a pleasent or unpleasent..."
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Old 06-26-09   #69 (permalink)
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Nice. There goes another customer for eVGA - me. I won't even buy them for clients.
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Old 06-26-09   #70 (permalink)
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You can't go beyond four pages of thread on EVGA's section, that is probably why you thought that. Anyways, this is what I am going to do:

E-mail jacob, hope he responds to my thread/e-mail.
If he does and talks to them about it, we will go from there.
If he does not respond, I will ask for them to file a claim with UPS (because I used their packing slip), and have them go through with that.
If they don't want to do that, I will pay them (and then have my bank dispute the charge) and e-mail them this thread.

Then, damn EVGA to hell.
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