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Old 07-13-08   #1 (permalink)
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Default How do I RMA from Newegg
Went to RMA my RAM from Newegg, and in the end, they sent me an email with a RMA label. I assumed it was a prepaid shipping label, and I can ship it to them via UPS. I showed them, and they said it's not a UPS label. Was the RMA label just an address label for Newegg, and I still have to pay to ship it back??? So far I've paid a $12 restocking fee, $8 RMA label, and now I'm guessing a $15 shipping fee.
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Old 07-13-08   #2 (permalink)
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What was the restocking fee for?

You have to pay shipping back to them, and they pay shipping back to you.
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Old 07-13-08   #3 (permalink)
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What was the restocking fee for?

You have to pay shipping back to them, and they pay shipping back to you.
Ahh OK. I wanted a refund for a different set of memory they had on sale for $10 more. Now I'm finding that it's gonna be $40 more after all of this
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Old 07-13-08   #4 (permalink)
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I can understand the restocking and shipping but what is the $8 RMA label? If you give them a call sometimes they will wave the fees, but you still pay shipping. I just RMA'ed a DOA HD gave them a call and they sent out a new one waved the shipping and sent it next day air no-charge.

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Old 07-13-08   #5 (permalink)
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I can understand the restocking and shipping but what is the $8 RMA label? If you give them a call sometimes they will wave the fees, but you still pay shipping. I just RMA'ed a DOA HD gave them a call and they sent out a new one waved the shipping and sent it next day air no-charge.
yours was DOA, I just didnt like mine
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Old 07-13-08   #6 (permalink)
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You can get UPS next day shipping if you ask newegg nicely when they ship it back to you.
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Old 07-13-08   #7 (permalink)
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Went to RMA my RAM from Newegg, and in the end, they sent me an email with a RMA label. I assumed it was a prepaid shipping label, and I can ship it to them via UPS. I showed them, and they said it's not a UPS label. Was the RMA label just an address label for Newegg, and I still have to pay to ship it back??? So far I've paid a $12 restocking fee, $8 RMA label, and now I'm guessing a $15 shipping fee.
If you paid $8 dollars for a RMA Label then you should have gotten a UPS preprinted label. They started that recently where you could buy a preprinted return label from them. I had the option but it was cheaper sending it priority mail. I would call or chat with them about it to either get the label or a refund for it.
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