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Old 02-15-09   #1 (permalink)
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Arrow Asus RMA Experience?
I'm going to RMA my P5Q-Deluxe, but this is the first time I've RMA'ed something with Asus...

How are they in terms of speed? Has anyone had good or bad experiences with them?

I just want to get an idea of when I should expect the board after sending it out, as I'll be without a decent computer for that time...

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Old 02-15-09   #2 (permalink)
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What happened to it? I've never RMA'ed with ASUS
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Old 02-15-09   #3 (permalink)
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Originally Posted by Nelson2011 View Post
What happened to it? I've never RMA'ed with ASUS
Faulty BIOS chip... everytime I start the computer, I get prompted with a corrupt BIOS, even though I can boot into Windows...

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Old 02-15-09   #4 (permalink)
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They are fast. Takes like a week max when they receive it, and i got mine shipped back with 2 days fedex shipping. Im in Toronto also! I shipped my maximus formula back with no copper to save money on shipping(yes im cheap) and they shipped me back a brand new board! They are top notch!
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Old 02-15-09   #5 (permalink)
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Originally Posted by sabermetrics View Post
Faulty BIOS chip... everytime I start the computer, I get prompted with a corrupt BIOS, even though I can boot into Windows...
Have you tried reflashing or asking them to send you a new BIOS chip?


My Asus RMA took about 3 weeks to complete. (I got a P5E replaced last month.)
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Old 02-15-09   #6 (permalink)
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Quote:
Originally Posted by sabermetrics View Post
I'm going to RMA my P5Q-Deluxe, but this is the first time I've RMA'ed something with Asus...

How are they in terms of speed? Has anyone had good or bad experiences with them?

I just want to get an idea of when I should expect the board after sending it out, as I'll be without a decent computer for that time...
Bios flash failed
took about 4-5 months to get back the mobo....
I live in Canada though, but I don't think it makes that much of a difference.
This is just my story though.
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Old 02-15-09   #7 (permalink)
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Quote:
Originally Posted by DuckieHo View Post
Have you tried reflashing or asking them to send you a new BIOS chip?


My Asus RMA took about 3 weeks to complete. (I got a P5E replaced last month.)
I've already tried switching the primary and secondary BIOS chip on the board, and still a no go... I'm not 100% sure its the BIOS chip itself, so I want to make sure that its fixed...

System: Silent Dream
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Old 02-15-09   #8 (permalink)
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Originally Posted by OJX View Post
Bios flash failed
took about 4-5 months to get back the mobo....
I live in Canada though, but I don't think it makes that much of a difference.
This is just my story though.
Ouch, any reason why it took so long? Did they just hold it for no reason?

System: Silent Dream
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Intel Core 2 Quad Q6600 @ stock (1.2125 VID)		 Motherboard
Asus P5Q Deluxe		 Memory
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Seagate 320GB Western Digital 500GB + 640GB		 Sound Card
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Old 02-15-09   #9 (permalink)
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Old 02-15-09   #10 (permalink)
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I've heard they're slow
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