Originally Posted by uwtis @ techsupportforum.com

The following involves changes to the registry and I recommend that you set a System Restore Point.

Then:

1.Click Start -> Run and type: REGEDIT , and hit enter. For Vista, type REGEDIT into the search box and double click to open it).
2. Navigate to –

HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlCl ass{4D36E965-E325-11CE-BFC1-08002BE10318}

click on this and locate UpperFilters in the right-hand window, (if it exists) right click on this and select Delete and then OK.
3. Under the same Registry Key locate LowerFilters, (if it exists) right click on this and select Delete and then OK.
4. Quit Registry Editor and re-boot the computer, new registry values will be created that will hopefully cure the problem.

After you remove the Upperfilters value and the Lowerfilters value, you may possibly need to re-install your burning software if it doesn't work – but not usually.

uwtis