Quote:
Originally Posted by Zero-Ling
Hi, I think I may have got a virus on my laptop, and it seems like it gives me a black screen just before the login to windows. the black screen appears after the green loadbar for windows vista, and just before the login. I can see the cursor and move it around, but the screen just stays black. I don't know what to do :/
Can someone help me?
And also, if I wanted to retrieve some files from the hard drive before formatting, is that possible? and how.
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It looks like the problem you are experiencing is known as "KSOD" or "Black Screen of Death".
Microsoft says
here that the problem was resolved in SP1 (I don't think so)
Here, you can find a fix that has worked for many people.
In my case, it did not work so I had to recover from a full backup.
black screen of death?
04-16-09
