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Old 3 Weeks Ago   #31 (permalink)
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I think you should call and check to make sure that the billing and shipping address is correct before placing any orders. Good luck!
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Old 3 Weeks Ago   #32 (permalink)
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Quote:
Originally Posted by SinX7 View Post
I think you should call and check to make sure that the billing and shipping address is correct before placing any orders. Good luck!
they are , another thing is the other times that i shipped to a address other than my billing address they werent to a friend and inlaw, this address is the same last name as mine, (my mother) the others werent lol

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Old 3 Weeks Ago   #33 (permalink)
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Yeah they should have explained it to you instead of just saying "it cannot be done."
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Old 2 Weeks Ago   #34 (permalink)
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i was trying to buy my wife this:http://www.newegg.com/Product/Produc...L0A-_-34115654

now here is what has upset me, i placed my order through my preferred account and was told i was denied, so i called and was told that because the shipping adress was not the same as the billing adress that i could not buy the laptop.this is or was going to be a christmas present so i was shipping it to my mothers house but newegg said that was not there policy, now in july i shipped a screen to a coworkers house, in august i shipped a gps to my inlaws.but now its their policy? wth!!!!! has anybody run into this ??
Dear navit,

Thank you for posting your review. Being the time of year, we realize that a lot of the orders placed through us are gifts being sent to other places. Please note that not being able to ship to other addresses is Prefered Account's policy and not ours. We do have a policy of having to indicate with your Credit Card Issuer that you will be shipping somewhere other than the billing, but this is simply to protect the Card Holder and ourselves from unauthorized purchases.

If you would like assistance with getting your order processed, I welcome you to contact me by calling me at 800-390-1119 ext 25092 or e-mailing me at joshua.l.key@newegg.com

Thank You,
Newegg.com
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Old 2 Weeks Ago   #35 (permalink)
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the csr was about as helpful as a pimple on my d**K!!
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Old 2 Weeks Ago   #36 (permalink)
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at NE Support
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Old 2 Weeks Ago   #37 (permalink)
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Quote:
Originally Posted by navit View Post
i was trying to buy my wife this:http://www.newegg.com/Product/Produc...L0A-_-34115654

now here is what has upset me, i placed my order through my preferred account and was told i was denied, so i called and was told that because the shipping adress was not the same as the billing adress that i could not buy the laptop.this is or was going to be a christmas present so i was shipping it to my mothers house but newegg said that was not there policy, now in july i shipped a screen to a coworkers house, in august i shipped a gps to my inlaws.but now its their policy? wth!!!!! the csr was about as helpful as a pimple on my d**K!!
has anybody run into this ??
I think you can send it as a gift.
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Old 2 Weeks Ago   #38 (permalink)
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this is weird... i just ordered a router from the egg two weeks ago; different shipping & billing address'. I didn't pay via credit card though; it was via debit.
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Old 2 Weeks Ago   #39 (permalink)
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Tigerdirect someone said?????? Ouch.... at least you can return stuff to newegg... i tried to return a motherboard that said 100% guaranteed returnable if not satisfied and they would not take it back. I had bought it in store and it was for online orders.... but they didn't list that anywhere on the website, so i *****ed at the manager and he took it back.... but not after wasting alot of time talking to the salesman there and someone else. Finally they got a store manager....
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Old 2 Weeks Ago   #40 (permalink)
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Quote:
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That's graphic...
yea that was a little over the top, i was just mad , over it now lol

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