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Old 11-26-09   #1 (permalink)
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Default Acer Extensa 5620Z will not work with more than 2GB RAM?

Got this machine with 2*512's. Upgraded to 2*1G - all ok. Just tried to upgrade to 2*2G and it bluescreens.
If I pull one module out, all is fine. If I replace that module with the one I took out, all is fine, too. If I leave the 2G in the lower slot and put one of the 1GB in the upper slot - bluescreen.
I am running Windows xp x86

i copied and pasted most of it because those are the exact problems i got

anyone know how to fix it?


EDIT: when i boot the system it reads all 4gb so i dont know

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Last edited by vtech1 : 11-26-09 at 02:23 PM
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Old 11-26-09   #2 (permalink)
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The Kingston and Crucial sites both say that the maximum amount of RAM supported in that system is only 2GB... kind of weird considering it's DDR2-RAM.

Anyway, best answer, your RAM sticks are probably incompatible with the motherboard when running in pairs. Timings are off, speeds are off, etc etc. Something along those lines. Probably best to call Acer and see if they have an approved list of RAM upgrades.
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Old 11-26-09   #3 (permalink)
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um i dont know if u saw buy the memory is being read and all but as soon as windows loads to desktop it freezes with lots of squiggly lines and such

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Old 11-26-09   #4 (permalink)
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I think your RAMS vtech is kicking in yo.

Try underclocking or overclocking the RAM and see if it still BSODs?
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Old 11-26-09   #5 (permalink)
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Quote:
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um i dont know if u saw buy the memory is being read and all but as soon as windows loads to desktop it freezes with lots of squiggly lines and such
I saw that part - I was simply making a comment that the major RAM manufacturers say that the system only takes 2GB, which would be surprising.

The second paragraph was in response to the fact that you said the BIOS sees 4GB. I'm saying that the particular RAM chips you have might still be incompatible due to memory timings or speeds. Just because the BIOS sees the RAM doesn't mean the RAM is fully compatible with the system.

You can also see if you get a BSoD if you boot into Windows Safe Mode. It could be the graphics driver that's having a fit about the RAM since the system uses Intel GMA graphics.
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Old 11-27-09   #6 (permalink)
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My Compaq Presario has the limit of 2GB RAM as well, but Windows 7 was able to read more than 2GB due to a BIOS upgrade. It could be the mobo chipset, which limits the amount of RAM used on the laptop.
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Old 11-27-09   #7 (permalink)
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It supports 4GB's. BIOS shows 4GB, link to manual page 19 bottom.
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Old 11-27-09   #8 (permalink)
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Quote:
Originally Posted by UndertheGun View Post
It supports 4GB's. BIOS shows 4GB, link to manual page 19 bottom.
yup, and i did a google search and found a bios update but it didnt help..
i mean it accepted the new cpu (C2D T6400) i got for it so why not the new ram? witch by the way is 2x hynix 2GB 2Rx8 PC2-6400s-666-12

System: Cheetah
CPU
Phenom 9600BE @ 2640Mhz
Motherboard
ASUS M4A78 Plus
Memory
Gskill 8GB 800Mhz
Graphics Card
HIS Radeon HD4870 512MB + eVGA 8800GTS 640MB Physx
Hard Drive
147GB Cheetah 15.5k RPM SAS +6HDDs(1.1TB)
Sound Card
Sound Blaster X-Fi Extreme
Power Supply
Antec TruePowerTrio 650w
Case
Case? what Case? Who uses a Case?
CPU cooling
Tuniq 120
GPU cooling
Cheap-O Mod
OS
Windows 7 x64/Backtrack 4
Monitor
Samsung SyncMaster 941bw +Vizio 32"LCD
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Last edited by vtech1 : 11-27-09 at 01:46 AM
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Old 11-27-09   #9 (permalink)
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Quote:
Originally Posted by vtech1 View Post
yup, and i did a google search and found a bios update but it didnt help..
i mean it accepted the new cpu (C2D T6400) i got for it so why not the new ram? witch by the way is 2x hynix 2GB 2Rx8 PC2-6400s-666-12
If the system isn't taking the new RAM, AND you've flashed the BIOS already, I don't think there's anything you can do to *force* the system to accept the RAM.

At this point, if it were me (and I hadn't thrown the system out the window yet), I'd probably return the RAM and get chips that are 7-7-7-20 timings.

What's the speed / timings on the 512MB and 1GB DIMMs btw?
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