Domino

A friend ran into a little problem.

Any idea on a simple fix? I know with a windows based Pc you can just get into safe mode and just clear the administrative password. Anything similar to doing this for a mac?

halifax1

Boot the Mac with your Install disk, then click Next but dont' reinstall.

At the top, click Utilities, then Reset Password.

If you don't have a Install/Restore disk, then I'm afraid I don't know of any other method.

But that method listed above works well.

All you need to do is put the disk in the Mac, then reboot and press and hold C, and it'll boot into the disk.

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Domino

She said she cant even get into the cd. Can you just hold c with the cd while it boots up?

halifax1

Yes, that's how you boot the disk. Put the disk in the Mac at boot then hold C. If it doesn't load at first, then reboot it with it in the Mac and then hold C the moment it reboots and continue holding it until you see the Apple logo.

Once it's booted into the disk, it'll say Install Mac OS X, click Next, and eventually in a few prompts at the top you'll see Utilities.

From that menu just click Reset Password and make it something else.

Then quit and reboot the machine.

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neDav

Exactly.

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Domino

alright, thanks guys, everything is good now : )