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Old 04-26-08   #1 (permalink)
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Default tell comcast of new modem?

I got a new Cable Modem at Fry's last night. I plugged it in and it worked as soon as I plugged it in.

Aren't I supposed to call comcast and give them the mac address on the modem so that they set it up with my account? I don't understand how it just worked.

Before this, I moved and I called Comcast. They told me they could not see the modem so they had me trade in my modem for another one. The one they gave me a few days ago was an old one, had 2004 date on it too. But when they cold not see this modem on their end either.

That is why I Bought one for myself. And it worked as soon as I plugged it in.

Should I call comcast or should I just leave it as is since its working just fine?

Thx for any Suggestions or comments!
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Last edited by ed102r : 04-26-08 at 01:51 AM.
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Old 04-26-08   #2 (permalink)
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That is kinda weird, unless their system just isn't updating correctly...i mean, they couldn't even transfer a MAC address number for my mother from one account to another without 3 weeks of phone calls, so, anything's possible with that company. I say just see what happens, if it stops working, call them.
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Old 04-26-08   #3 (permalink)
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The modem that you bought, what brand was it? Was it the same kind of modem they use anyway? That does sound wierd...
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Old 04-26-08   #4 (permalink)
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Just leave it seen it's working.

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Old 04-26-08   #5 (permalink)
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Your modem will go into an inactive state after the next reset it goes through - it just hasn't updated on the backbone.

Call them to add the MAC because if you don't it'll happen eventually.

Theres no way to get free internet lolz
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Old 04-26-08   #6 (permalink)
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Not, the first modem I had was a Moterolla that they use to connect both a Telephone and Internet. That one did not work when I moved. The second modem was a name I never heard of, but it looked old and cheap. So i bought me a new one. Works great so far hehe.

I'm still paying for internet, they just don't know I bought a new modem. I'll go return their old one on Monday and let them Know it doesn't work. I have Cable and internet through comcast.
The modem i bought is:

Linksys
Cable Modem with USB and Ethernet Connections (I'm using the Ethernet)
Model No. CM100

http://www.newegg.com/Product/Produc...inksys%2bcm100
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Old 04-26-08   #7 (permalink)
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I never had to call them when I replaced my modem with a new dlink, if it works, dont bother.
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