woodpigeon4

Well, here goes. Hope you guys can help.
I have Norton 360 and Spyware Doctor on my Dell XPS, I've tried many others, but those seem to work for me, so please don't bombard me with helpful suggestions such as Norton is cr*p.
Anyway, I have got a very strange virus which turned auto protect off and disabled spyware doctor. I have tried installling other suites, but they either won't install or don't detect anything. Spyware doctor found a backdoor trojan, which I removed. Other than that, nothing comes up although my XPS runs slow, norton doesn't work, spyware doctor refuses to update and won't detect anything.
Any ideas?

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My laptop specs:

• Dell XPS M1710
• Intel Centrino Duo 2.16 Ghz
• 4GB OCZ RAM
• Seagate 7200 RPM SATA HDD
• Nvidia GeForce 7900 GTX 512MB GDDR3
• Core:510Mhz
• Memory: 612Mhz

markt

Avast and its free,it does a scan during boot and takes a long time,but catches about everything.

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http://www.overclock.net/attachments/ati/70729d1208261605-hd-3870-x2-owners-thread-best-3d06.jpg
FOLDING FOR OCN UNDER "MKLVOTEP"(WHEN THE SERVER ISN'T DOWN)

magus.tsf

try running an online scan

norton online scan

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Aoccdrnig to a rscheearch at an Elingsh uinervtisy, it deosn't mttaer in waht oredr the ltteers in a wrod are, the olny iprmoetnt tihng is taht frist and lsat ltteer is at the rghit pclae. The rset can be a toatl mses and you can sitll raed it wouthit porbelm. Tihs is bcuseae we do not raed ervey lteter by itslef but the wrod as a wlohe.

markt

http://http://www.avast.com/eng/download.html
Avast link above.

__________________
3Dmark06-19,492
http://www.overclock.net/attachments/ati/70729d1208261605-hd-3870-x2-owners-thread-best-3d06.jpg
FOLDING FOR OCN UNDER "MKLVOTEP"(WHEN THE SERVER ISN'T DOWN)

civilr

Just pointing out that maybe they do not work for you as you wouldn't have this.

To fix your problem:
- Get SuperAntiSpyware, update it, do a full system scan.
- If problem persists, get a trial of NOD32, update that, and do a full system scan.
- If problem still persists, download HijackThis, run it, and post the results on the HijackThis site for help.

NOD32 and SuperAntiSpyware can both be uninstalled after you have fixed your problem, HijackThis never gets installed in the first place.

Ref: http://www.superantispyware.com/ & http://www.eset.com/

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stanrc

i would recommend hijack this first, then worry about fixing your current av or getting something new

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woodpigeon4

Thanks for your replies. This is the 2nd virus they have ever let in, so I'm happy with them, especially as the 1st one wasn't bad. It wont let me update avast and prevents it from launching. Same goes for NOD32. I'll take a look at your other suggestions.
Thanks

__________________

My laptop specs:

• Dell XPS M1710
• Intel Centrino Duo 2.16 Ghz
• 4GB OCZ RAM
• Seagate 7200 RPM SATA HDD
• Nvidia GeForce 7900 GTX 512MB GDDR3
• Core:510Mhz
• Memory: 612Mhz

billbartuska

...I wouldn't be!

There are two ways to get rid of trojans, both difficult once it runs.

A little background (sorry, but I don't know what you don't know).
A trojan is a program tha install somthing else (a virus, addware, keylogger, etc. and in some cases, it also disables anti virus scanning/installing).

Anti virus programs have to catch the trojan before it runs and does it's install. AV programs may be able to find whatever the trojan has done, but may not be able to find the actual trojan program (since it "protects" itself from detection/deletion once it runs). It's of no use to detect/eleminate what the trojan has done, because the trojan will just run again on the next bootup and do it all over again.

Method 1:
As others are suggesting, keep searching for an AV solution. You may stumble onto a "fix" the the person who wrote the trojan did not include in his trojan protection scheme.

Method 2
Find out what programs are slowing down your computer (or causing whatever problems you are having. Use a "dependency walker" to identify what is launching those programs. delete the launcher or somehow (registry edit?) keep from launching.

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wiggy2k7

Run Hijackthis and post your log file here so we can check it out for you

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woodpigeon4

Just to update, none of the solutions you suggested worked, but thanks anyway. I'm just about to run Hijack this, will post again soon

__________________

My laptop specs:

• Dell XPS M1710
• Intel Centrino Duo 2.16 Ghz
• 4GB OCZ RAM
• Seagate 7200 RPM SATA HDD
• Nvidia GeForce 7900 GTX 512MB GDDR3
• Core:510Mhz
• Memory: 612Mhz