By-Tor

My sister is not able to get online at her house and Cox cable said it was her NIC. So she brung me the computer so I could R & R her NIC. Well before doing so I plugged it into my network and it gets online with no problem and is seen by the rest of my network.
She took the computer home and she still has the same problem. She changed the cable from the modem to the NIC, changed the cable from the wall to the modem. Cox said there equipment is working fine and won't help.

Anyone here have any ideas?

Thanks

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Mr. Stroker

I would think it has to be cox modem. Do you have a modem to swap to test?

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When asked how to remove a fish from a Durango...

noobdown

you have rule out the computer + wires as the problem. that leave the modem.

im not fimilar with cox modem. get here to run ipconfig to check and see if it is configured correctly.

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"noobdown" just another OCN member helping noobs get up to speed

By-Tor

I could take mine down to her house next time I go..But cox is saying that there equipment if fine. But I think its a cox problem.

__________________
3D Mark 06= 18658

Intel Rig:
DFI DK x38-T2R MB, Intel e7200 @ 4.1 ghz, 2 gigs Corsair XMS2, 2-Visiontek HD3870, Asus PhysX P1 card, WD Raptor, Thermaltake DuOrb VGA cooler, Swiftech Apogee GT CPU block, MCP350 pump w/Petra's top, Micro-res., BIX240 rad. w/151 CFM delta fans, 610 watt PSU

http://www.overclock.net/case-mod-wo...rk-spider.html

http://www.overclock.net/computer-ca...h-station.html

GH0

The problem is cox. They just don't want to issue the money to have someone go out there.

Call them up and have the modem unplugged when they run their tests. That way you can make someone come out there.

Also, have her look at the lights on the modem. Has she experienced any slow speeds before it just stopped working? A cut line maybe?

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Diligite Iustitiam Qui Iudicatis Terra | Love righteousness, ye that are judges of the earth!

"We're not God. Not only are our powers limited, we sometimes are driven to become the devil himself."

dralb

I was having all sorts of connectivity issues and constantly needed to reset the modem. Usually, if you unplug the net cable and then unplug the power for a minute or 2, power up the modem, let it synch etc., then plug in the PC, ipconfig /renew and see if that works.

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"[Vietnam] only made billionaires out of millionaires. Today's war is making trillionaires out of billionaires. Now I call that progress." -Kurt Vonnegut

CD in response to whether folding is a waste:

By-Tor

I like the idea of unplugging the modem and calling them....lolz.. She is going to give it a try.. Can't hurt eh!!!

Yes we tried to resynch everything a few times.

Thanks

__________________
3D Mark 06= 18658

Intel Rig:
DFI DK x38-T2R MB, Intel e7200 @ 4.1 ghz, 2 gigs Corsair XMS2, 2-Visiontek HD3870, Asus PhysX P1 card, WD Raptor, Thermaltake DuOrb VGA cooler, Swiftech Apogee GT CPU block, MCP350 pump w/Petra's top, Micro-res., BIX240 rad. w/151 CFM delta fans, 610 watt PSU

http://www.overclock.net/case-mod-wo...rk-spider.html

http://www.overclock.net/computer-ca...h-station.html

By-Tor

Turned out to be a bad modem...

Thanks everyone...

__________________
3D Mark 06= 18658

Intel Rig:
DFI DK x38-T2R MB, Intel e7200 @ 4.1 ghz, 2 gigs Corsair XMS2, 2-Visiontek HD3870, Asus PhysX P1 card, WD Raptor, Thermaltake DuOrb VGA cooler, Swiftech Apogee GT CPU block, MCP350 pump w/Petra's top, Micro-res., BIX240 rad. w/151 CFM delta fans, 610 watt PSU

http://www.overclock.net/case-mod-wo...rk-spider.html

http://www.overclock.net/computer-ca...h-station.html

GH0

That is what they get for trying to be cheap. Lazy ass.

I should start my own ISP and not BS anyone. Would probably be better then most ISP's today.

__________________
Diligite Iustitiam Qui Iudicatis Terra | Love righteousness, ye that are judges of the earth!

"We're not God. Not only are our powers limited, we sometimes are driven to become the devil himself."