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Old 09-25-09   #1 (permalink)
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Default BFG 8800GT OC memory blew up

So, I have installed the arctic accelero aftermarket cooler onto my 8800 GT few months ago. Today, I turned on my computer and I heard cracks and sizzling then the smell of burnt plastic. I thought it was the PSU but the computer still turns on just without picture on the monitor. So I took off the aftermaket cooler to find that the memory blew up. I was wondering if I could put back the stock cooler and RMA it? Anyone else tried this? Thanks!!!

P.S. I have saw people on this forum saying that you do not need to put heatsinks on the memory chips but from my experience, I would definatly suggest you find some heatsinks to put on!!!

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Old 09-25-09   #2 (permalink)
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Edits - Well you can try.

Are you sure you didn't play any role in it's destruction?

They can probably tell that you've removed and replaced the heat sink from the thermal paste.
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Old 09-25-09   #3 (permalink)
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Sounds like your aftermarket heatsink didn't make good contact with your card. I wouldn't bother with an RMA since you are at fault...
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Old 09-25-09   #4 (permalink)
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If you put the origional cooler back on and the serial # sticker is still on the card you should be ok. (btw: if you had your vram clocked @ 1000 (2000) or more that may be your issue)

http://www.bfgtech.com/warranty.aspx
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Old 09-25-09   #5 (permalink)
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Try for it (call and explain what happened). Some companies will change it, and some wont (although I am not sure on BFG).
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Old 09-25-09   #6 (permalink)
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The warranty sticker is on the back of the PCB, I didn't have to remove any sticker in the process of installing the aftermaket cooler. I did see the heatsink fall off due to the small explosion and there shows a small burn mark. Also I did not do any overclocking.

System: My First Build
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E6750 @ 3.6GHz
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Cooler Master CM-690
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Old 10-10-09   #7 (permalink)
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Try calling them and explaining
Good luck!
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Old 10-15-09   #8 (permalink)
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Guess what???
BFG cleared my RMA and gave me a 9800 GT 512MB with ThermoIntelligence Passive Cooling Solution.
It's a little slower than my old 8800 GT OC but it will do for now.

System: My First Build
CPU
E6750 @ 3.6GHz
Motherboard
Gigabyte P35-DS3L
Memory
2 X 1GB Crucial Ballistix
Graphics Card
BFG 9800GT w/ ThermoIntelligence (Passive)
Hard Drive
250GB WD
Sound Card
Onboard 5.1
Power Supply
Corsair VX550W
Case
Cooler Master CM-690
CPU cooling
OCZ Vendetta 2 w/ Retention Kit
GPU cooling
BFG ThermoIntelligence (Passive)
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Old 10-18-09   #9 (permalink)
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Quote:
Originally Posted by Guamon View Post
Guess what???
BFG cleared my RMA and gave me a 9800 GT 512MB with ThermoIntelligence Passive Cooling Solution.
It's a little slower than my old 8800 GT OC but it will do for now.

Ohh KWL
Have Fun
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Old 10-18-09   #10 (permalink)
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Quote:
Originally Posted by Guamon View Post
Guess what???
BFG cleared my RMA and gave me a 9800 GT 512MB with ThermoIntelligence Passive Cooling Solution.
It's a little slower than my old 8800 GT OC but it will do for now.
Yep, BFG is the best for warranty replacements. I had a bit of a problem with them regarding a PSU not too long ago, but they handled it very well and sent me an advance RMA without even taking my card #.
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