ae804

Ok, so i have a PSU that has crapped out on me. Now, I need to RMA it, but I don't want the same one back (i don't want to continue to get PSU's that will go out on me). Anyway, what typeof RMA should I use if i don't want either of the following to happen:
1) they put it back on the shelf (i don't want to screw someone else over)
2) they send the same one back (i don't want to get that one again)

I know they'll probably have a restocking fee of some type or soemthing like that, but what ever...$12 isn't too bad to learn a lesson.

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Q6600 @ 3.5GHz

bdattilo

Just mark 'defective product' on your RMA and ask for a refund. If you talk to someone directly, they usually waive restocking fee....as I have done before!

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ae804

Thanks, +Rep !!!!!!11

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Q6600 @ 3.5GHz

mycomputersucks

I've found the only time they charge a restocking fee is if you are just returning for a refund. So you will get a restocking fee.

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"Think of Richard Stallman as the great philosopher and think of me as the engineer." Linus Torvalds

OzziKing

Whoa whoa whoa, Sunbeam Nuuo 550 watt giving you problems? Wait a minute, these are one of the best PSUs on the market, are you positive it is the PSU?

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Folding (7 hours a day) Rigs:
P4 2.4 @ 2.7 Ghz - 1GB ram - 9200SE ~ P4 3.0 Ghz - 1GB ram - 9800XT
P4 2.8 Ghz - 1GB ram - 9600 ~ P4 2.4 @ 2.9 - 512 ram - Gforce
P4 3.2 Ghz - 1GB ram - x300SE ~ PM 2.0Ghz - 1GB ram - 9700
2x AMD 3800+ 1GB ram - 7900GT = 2 instances
E6600 @ 3.2 Ghz 2GB ram - x1900xtx = (DONE! - in sig)

http://www.overclock.net/case-mod-wo...teh-wires.html

ThaWaxShop

I had a Nuuo and it crapped oout on me also. And there support was horrid... never again

JacKz5o

It's a good PSU but maybe theres some compatibility issues with his other hardware.

Try out an Antec TruePowerII 550W or an OCZ GameXStream 600W

ThaLoveDocta

How long have you had it? you can't just send back a broken part like you're returning it...
if it's broken and will be covered by the RMA process then you will have to discuss with them what they will offer you
If you haven't had it long (like less than 30 days) then you could just return it like you said with the restocking fee and buy something else. never mention the broken part... however that's not an RMA persee, that's a return.

ThaWaxShop

They return it as def. and will waive the fee. Ive done it before. Its like retail business if i buy a toaster that dies tthree times theryll refund now problem

ae804

i've had it for 2 months. It's still covered under the RMA process... and the power here at the house is very crappy (usually a circuit breaks weekly). The problem is supposed to be fixed soon, but to help my computer out, i plan on getting a new PSU and a UPS that will shut down my computer softly when the power goes out.

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Q6600 @ 3.5GHz