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Logitech Wireless Gaming Headset G930 with 7.1 Surround Sound

Posted

Pros: Solid Look and Feel, Comfortable, Great Sound Quality

Cons: 2.4 Frequency causes issues with other wireless devices near by, Hit and miss when it wants to connect the first try

Grabbed these cups after needing an immediate replacement for my Vengeance 2100 which gave out on me on day 2 biggrin.gif
All in all, the build and quality of the headphones are great, but I hate spending 2-3 minutes trying to power cycle this thing each time i start my computer just to get it to connect with the wireless hub. Enjoy the full review below:

Posted

Pros: Intergrated Hotkeys, Sounds fine

Cons: Surround sound randomly quits working, especially when switching USB ports (and sometimes on it's own), Randomly squeals in your ear

I've owned the Logitech G930 for about 4-5 months now. After I moved and set up my PC at the my new digs, they stopped being recognized by the Logitech Gaming Software. That means, no more surround sound and no configuration options are available. Trying different USB ports didn't work. Un- and re-installing wont work. The headset will still be recognized under Windows (Sound Properties, Device Managers, etc) and give Stereo sound, but no more 7.1 Dolby Surround Sound. I had unplugged the USB dongle my move and when I set up the computer again, I used a different USB port with the result of the Headset no longer being recognized by the Logitech Gaming Software. This seems to be a far more common issue than one might think for people who use this headset.

The 'Logitech Gaming Software' (Logitech's proprietary Config Utility) no longer recognizes the G930's once it is unplugged and then plugged back into either the same USB port or a different USB port, although it will still work and be recognized by Windows as a stereo headset.

Since I had no intention of using a $179 headset marketed as a Surround headset for simple stereo, I decided to do some research: Many Logitech G930 owners report the issue with no fix in sight: The headset works under Windows and provides stereo, but is not recognized by the Logitech Gaming Software and thus can not be configured for 7.1. The most common cause is unplugging the USB puck and then plugging it into a different USB port. Or, for some, simply unplugging it and then plugging them back into the same USB port causes the Logitech Software to malfunction. To be fair - this is a software/ driver issue more than the actual hardware, but still a very real issue for many, as the links reflect:

Some example search results for people having this issue

https://forums.logitech.com/t5/Logitech-G-Headsets/G930-is-not-detected-after-installing-LGS-Software-8-35-18/td-p/880352/page/2
and
http://forums.logitech.com/t5/Headphones-Headsets-Microphones/G930-not-being-detected/td-p/949852
and classic Google:
http://goo.gl/gQphFJ

(update: there are workarounds as listed below. The workarounds however are not a silver bullet fix and typically require software and/ or hardware mods as listed in the update towards the end of this review. And they are workarounds, not a fix for the Logitech Gaming Software)

Stay away from this product! When it works they're rather decent at the price tag, but there is a very real risk that all you'll be getting is bland stereo which you could have gotten for less than half the price.


UPDATE 2/3/2015 : I finally got the Logitech Gaming Software to recognize the headset again. More out of desperation than anything else, I plugged the headset into my Keyboards USB port and suddenly the headset popped up again in the Logitech Gaming Software. Very odd but I'm happy for now - until it happens again.

UPDATE 2/15/2015 : The Logitech Gaming Util stopped recognizing the headset yet again, but after a few days of messing around on sheer blind luck, I managed to get it working again by going into Device Manager, selecting "Update Driver" for the G930 and manually pointing it to the Logitech USB Audio folder.

UPDATE 3/5/2015 : Eventually the software stopped recognizing the G930 again on it's own (read: the USB shaped DAC was not unplugged at any time), and my previous workaround would not duplicate. I started looking for a different pair of headphones to replace the G930's and came across an interesting little post by SniperCzar thread here. It basically tells you how to have an internal soundcard replace the Logitech G930's external DAC. Using UNi's modded Xonar drivers (although it works with the default Aus driver as well, just not as good), the Surround Sound is actually far superior than what the Logitech's DAC could produce.

On the note of this review I also found it highly revealing that none of the more reputable Gaming Headphone guides, including the one here on OCN, recommend the G930's. A much better option is to go with a good quality pair of stereo headphones and a Soundcard capable of producing Virtual Surround (Dolby Headphone, Virtual Surround, EAX, etc). You can pick up one starting at ~$34 such as the Asus Xonar DG, which is also capable of driving any headset up to a resistance of 150ohm. Some users also report using the Razer Surround Software as a working alternative.

The price for the G930's has tumbled from the original MIR of $179 down to $99 at this point. I won't speculate as to the cause of a price decrease of over 50% but I will say that at the original price point of $179 the Sennheiser G4ME One's seem like a far better choice if one must go with a Virtual Surround headset. After having listened to other headsets, I have come to the conclusion that the G930's are very mediocre and far superior sound can be achieved by using a) a different Virtual Surround headset featuring a USB DAC or b) getting a decent Stereo headset and then using your audio hardware's WIndows Utility to achieve Virtual Surround. Even at a price point of $99 better options are available.

After the debacle I and many others experienced, and doing my own research, I want to mention that anyone educated on Sound discourages getting a headset that uses it's own solution for Sound processing. "You never, ever, ever, ever, ever want a headphone that does its own processing." I want to encourage anyone looking for a Gaming headset to head over to www.head-fi.org and read Mad Lust Envy's extensive guide on Gaming headsets. The Guide was started back in 2011 but the fact that the thread is still active shows how relevant it still is today.

Posted

Pros: Good sound quality, long battery life, easy to wear, good mic (handy stow function), nice buttons

Cons: Software works but interferes with setpoint, surround is artificial (crap), price

It's good overall apart from:
  • Logitech Gaming Software (LGS) Uses a lot of resources in the background, it also interferes with set point, which I originally had for my G700, and the mouse configuration in LGS is flakey at best, and far more buggy than set point (which was bad already)
  • Surround sound is crap as you would expect from anything where it is artificially generated on two speakers.
  • Usually pretty expensive, I got mine for $50, and I would not have bought it had it not been on offer.
  • Volume doesn't go up as much as I would sometimes like
  • 2.4GHz, so it sometimes cuts out

The buttons are much more useful that I originally expected, I set them to rewind/pause/fast forward so I can change tracks and such even when I am walking around with them on.

I would say the build quality is relatively good considering PhantomL0rd throws his around quite a bit...

The price is the only thing that would hold me back from giving it 4+ stars.

Posted

Pros: Works as intended

Cons: none.

I have had the wired and the wireless pair and must say I prefer the wireless g930s. I Can get up from gaming and go into the kitchen grab a beer n come back with no connections issues unless the microwave is on and I'm near it. The only con that I'm sorta worried about is the link where the ear pieces are attached to the headset. I broke mine on my wired pair and worried I may do so on my 930's. but I bought the extended warranty and find it worth it. I've owned turtle beach and Triton and find these a good competitor/replacement.

Posted

Pros: Good range, very good noise cancellation, Long Battery Life when you get a good set (See Notes), Comfortable

Cons: Poor Lifespan, Charging port can be buggy

I have had 3 of these over the past 2 years and I can say they are great when they work but tend to die after 8-12 Months of use. Logitech's support is great, just make sure you have your Proof of Purchase on file with them. The battery/charging port can cause problems after awhile, this was the main reason for all my RMA's. It tends to have a problem with it showing its charging but the battery will still be used and will die even when plugged in. My final set that I got through my last RMA the battery lasted no longer than 3-4 Hours on a full charge.

Final Conclusion: If you can stand RMAing a headset each year, this is a decent wireless headset. If you can't stand RMAing things get a more reliable wireless headset like a Corsair 2100

Posted

Pros: Excellent Sound Quality, Wireless, Long Battery Life, Excellent USB Base Station, G-Keys, Good Software

Cons: Ears can get warm after a long gaming session, very wobbly, some parts are flimsy,

I love the Logitech G930. It is an excellent headset, with only a few minor drawbacks.

Here is the box with product view.



Included in the box is the unit itself, the charging/wireless cord, and some documentation


Sound Quality

The sound quality is better than any headset I have ever listened to, including wired headsets. The user will be totally immersed once the headset is put on. The plush ear cups block out almost all extraneous noise. The 7.1 is good, but not perfect. However, what can you expect from only 2 speakers? Flipping on the Dobly 7.1, using the switch on the left ear cup, brings a whole new level to the game. The sound moves from inside you to in front of you, or wherever the thing making the sound is. The microphone quality is also excellent thanks to the noise cancelling feature.


Usability

Included in the box is a rather ingenious way of cable management. As you can see in the picture, the wireless adapter and the charging cable both connect to the same USB cable. They also wrap around the base so you only need to unwrap as much as you need. This helps keep cable clutter to a minimum.


The included Logitech Gaming Software will help manage G-Keys, and audio settings, and voice changers. The 3 G-Keys all be programmed to do just about anything. They can of course play and pause music, but that is just the tip of the iceberg. They can be programmed as a single key on a keyboard, and multi key command, a text block, any mouse command, they can perform windows hotkeys, open any program with a shortcut, and they can activate voice avatars. In addition to the generic profile, there are also game specific profiles. For example, if you played Team Fortress, you could set a G-key to call a medic or cycle a weapon. If you played Dota 2 you could set a G-Key to autocast or display the scoreboard. (There are much more than these commands available)

Comfort
Each ear cup is height adjustable. Logitech has implemented a unique numbering system to ensure you always have the perfect setting.

Since the padded ear cups block out most sound, they also block out lots of air flow to your ears. This may not seem like a big deal, but ears produce heat and after a long gaming session, this can become uncomfortable. Each ear cup is able to rotate 90 degrees in one direction, to lay flat, and 20 degrees in the other direction. There is almost no resistance in doing this so the headset can be floppy at times when putting it on. This is not a big deal though. Another slight criticism that I have is some parts are a little bit flimsy. I noticed this most in the volume scroll wheel. This, again, is not a big deal.



To wrap it up, the Logitech G930 is a superb gaming headset. Its excellent sound quality and usability set it apart from other headsets.
My score break down is as follows
Audio Quality- 5/5
Usability- 5/5
Comfort- 4/5

I definitely recommend the G930 to any serious gamer who wants to step up his/her game with a great set of headphones.

Posted

Pros: Decent Audio Quality, 8+ Hours of Battery Life, Easy and Effective Software, Impressive Range

Cons: Build Quality could be Better

These blew me away. As an audiophile with thousands invested into equipment, I wanted a headset that had a included microphone, was wireless, and had gaming in mind. Understandably non of my trusted brands had this offering.

The G930 is impressive. The sound quality is quite good. Not heaven, but probably some of the best non-audiophiles will hear. The surround sound is a nice novelty as well. I have very little complaints about this, and I love logitech's software for it's devices. I'm never really disappointed with this brand.

My only complaint is I feel like the hinges could break easily, but it could just be in my head.

Posted

Pros: Sound quality Good, No risk of tripping over your cables. Battery lasts long enough for most sessions. Replacement batteries are available

Cons: 2.4GHz Wireless can interfere with nearby Wireless networks. Headset is difficult to power cycle.

The Pros:

The Logitech G930 Headset is a High Quality Headset that can stand up to alot of torture. Ive slept with them on for some time

I was a little reluctant at first, to switch from my Creative X-Fi XtremeGamer Soundcard to a USB audio processor based Headset, but i had received a $50 off coupon code from Logitech, and after my experience with the quality control lacking Turtle Beach Ear-Force HPA2 Headset, i bit the bullet.

In My experience, Sound quality is on par with my add-on Creative card, and not having to plug in 5 different cables for 5.1 channel audio is definitely a plus. The build quality and design is much better than other headsets i have owned, and it is comfortable enough to wear for several hours. Unless you are gaming for 10 hours straight, Battery life is good. i once went several days using it without having to plug it in. Mic audio quality is good, and when moved to the uppermost position, the headset automatically mutes the microphone.

The Programmable macro keys and the volume knob are definite pluses. you can program the buttons as Forward/pause/back for media playback, and you can do housework without disturbing others with your music away from you computer, Range is good depending on your environment.

The Cons:
Power cycling is difficult. the headset never seems to be able to make up its mind on how long it wants you to hold the button for before it powers on/off.

The headset operates on the 2.4GHz Wireless bands used by most consumer wireless networking gear. as such, Interference is possible. I have a wireless bridge set up between two NetGear WNR3500L Wireless N300 Routers, which operates on channels 6 (primary) and 10 (secondary). Out of the box, the G930 headset seems to use a random channel whenever it turns on. this means that if it uses any channel between 3 and 11, it will interfere with it. My experience was basically that once the headset was powered on and connected, Wireless devices would still say they were connected, but all network traffic was halted. There is a way, however, to remedy this. If you close the G930's operating software, you can edit the registry settings for the headset, which include Wireless channel power levels. By setting my wireless bridge to 11/7 and reducing all power levels to 0 except for channels 1 and 2 in the registry, the headset will not cause interference as long as its software is running


To sum it up:
I would recommend the G930 headset to anyone looking for a wireless solution as long as they don't already have a wireless network, or know how to overcome the interference issue.
If you want to be able to listen to your music without disturbing anyone while doing housework, the G930 headset would be a great solution.
Logitech Wireless Gaming Headset G930 with 7.1 Surround Sound
Description:

Logitech wireless gaming headset g930 a fast wireless connection lets you level up without being tied down-and 7.1 surround sound puts you right in the middle of the action.

Details:
DetailValue
BindingPersonal Computers
BrandLogitech
EAN0097855067029
ESRB Age RatingRating Pending
FeatureWorks with Windows-based PCs
FormatCD
Genreaction-games
Hardware PlatformPc
Is Autographed0
Is Memorabilia0
Height4.33 inches
Length9.84 inches
Weight1.85 pounds
Width8.98 inches
LabelLogitech
LanguagesEnglish
List Price$159.99
ManufacturerLogitech
Model981-000257
MPN981-000257
Operating SystemN/A
Package Quantity1
PlatformWindows
Product GroupPC Accessory
Product Type NameCONSUMER_ELECTRONICS
PublisherLogitech
SKU2011_0728_03
StudioLogitech
TitleLogitech Wireless Gaming Headset G930 with 7.1 Surround Sound
UPC097855067029
Number Of Items1
ColorBlack
Models:
Model Name/TypeMPNEAN/UPC
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