[TGDAILY]Geeksquad getting sue.... - Page 5 - Overclock.net

redsunx · 05-16-08

Good.

stargate125645 · 05-16-08

So Best Buy is hiring an employee named "Sue?"

If they are doing this, they should get sued. But I don't know how someone named "Sue" will help them unless she's also a lawyer.

Seb456 · 05-16-08

Dude I live in Rice county, Hennepin isn't that far away from here. I think I know the Best Buy this happened at :O

dralb · 05-16-08

Quote:

Originally Posted by Truambitionz

The guys who work in Geek Squad in the Best Buy I work at aren't the idiots you take them for (maybe in other stores, but I imagine this applies for all of them). They do know what they're doing, but you have to understand that they're trained to make the store money and have to follow certain rules and policies.
I read an article on how this news team went undercover giving laptops to different Geek squads. The only thing that was wrong with it was the memory wasn't seated properly and the laptop would not boot. 90% of Geek Squads verdict was that the motherboard was fried or some extreme excuse. Then the report went on saying how they didn't diagnose the problem correctly and blah blah blah. When it comes down to it, what will make Best Buy more money? Reseating a stick of memory, or the labor to replace a mobo?
As for the privacy of peoples files, that is another story. I don't think it's the right thing to do, but there are people out there that will take advantage of it.

umm, wow. Thats fraud. Take a look at the automobile repair industry. Stuff like this happens all the time. It is the same with PC's. Something 90% of the population use and only 10% understand. Part of what you are paying for is the trust that you are not going to get ripped off. Just because one solution makes more money than the other for the store has no bearing on fixing the actual problem. If they want to make more money, have knowlegable sale people upsell them things.

Fearless · 05-17-08

is there a program that keeps track of what gets copied/moved/deleted? i'm gonna find and install it into my laptop. I'm gonna purposely put some personal stuff in there and see what happens... hahaha..

Xecuter2 · 05-17-08

I am a geeksquad agent and everyone I work with is extremely knowledgeable and professional with how we handle customers data. Let alone the time it takes to talk to customers all day long, we do not have the free time to play petty snooping games with peoples data. Go in, fix whats wrong and call the customer, it's fairly straight forward. I work there because it is a good paying job for what we have here and I get to do something I am good at and it takes no skill really. Also is quite fun IMO with the people I work with. Any other questions feel free to ask, just don't bag on something if you don't know how it works.

Also if you don't think I know what I am doing or what I am diagnosing, come try me? :x

Edberg · 05-17-08

Quote:

Originally Posted by Xecuter2

I am a geeksquad agent and everyone I work with is extremely knowledgeable and professional with how we handle customers data. Let alone the time it takes to talk to customers all day long, we do not have the free time to play petty snooping games with peoples data. Go in, fix whats wrong and call the customer, it's fairly straight forward. I work there because it is a good paying job for what we have here and I get to do something I am good at and it takes no skill really. Also is quite fun IMO with the people I work with. Any other questions feel free to ask, just don't bag on something if you don't know how it works.

Also if you don't think I know what I am doing or what I am diagnosing, come try me? :x

Except not all geeksquad employees are like you.

TripleC · 05-17-08

even if they don't steal stuff, most of geeksquad agents have no experience long enough to solve real problems, (friend who work in one was telling me stories in daily bases lol) but that can be just here in canada, they scam ur money anyway they could til ppl are more educated about whatever it is and they stop and jump in money scam on something else

Villainstone · 05-17-08

Quote:

Originally Posted by AJR

I don't understand what people don't get; there are honest people in the world, and there are dishonest people. Best Buy has 1000+ stores with 10 Geek Squad Agents per store, likely your gonna have at least 1 or two bad apples outta 10,000+.

Don't get me wrong, the people committing this are out of line and deserve punishment, but you don't burn the company for it.

People act like "How to steal peoples dataz: 101" is a chapter in the Best Buy employee manual

VERY WELL SAID

Fearless · 05-17-08

Quote:

Originally Posted by Xecuter2

I am a geeksquad agent and everyone I work with is extremely knowledgeable and professional with how we handle customers data. Let alone the time it takes to talk to customers all day long, we do not have the free time to play petty snooping games with peoples data. Go in, fix whats wrong and call the customer, it's fairly straight forward. I work there because it is a good paying job for what we have here and I get to do something I am good at and it takes no skill really. Also is quite fun IMO with the people I work with. Any other questions feel free to ask, just don't bag on something if you don't know how it works.

Also if you don't think I know what I am doing or what I am diagnosing, come try me? :x

if only more geeks like you exist at BB's... props to u

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[TGDAILY]Geeksquad getting sue....

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