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Old 07-06-09   #1 (permalink)
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Default Audigy 2 zs causing freezes during gaming. IRQ problem?

I am using 32-bit WinXP Pro SP3 fully patched, DirectX fully updated. My speakers are Logitech z640 5.1.

I've installed Windows clean now over a dozen times. Every time I put in my Audigy 2 zs sound card, my computer freezes during gaming. I've tried WHQL drivers for the sound card, the latest drivers, and all 3 different PCI slots on my mobo. When it freezes, if I leave my comp on, there will sometimes be weird feedback screeching sounds, random popping sounds.

I've installed windows clean again, and I use the onboard sound (Realtek ALC850) and everything is fine, no freezes.

I was wondering if there's an IRQ conflict, even though I don't even really know what that means.

I looked in Device Manager and it said that both my 8800GT vid card and Audigy 2 zs sound card are in IRQ 18. Could this be what is causing the freezing?

I googled around the net and searched the forums, but couldn't find anything concrete about this. Help appreciated.
-coelacanth
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Old 07-06-09   #2 (permalink)
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Quote:
Originally Posted by coelacanth View Post
I am using 32-bit WinXP Pro SP3 fully patched, DirectX fully updated. My speakers are Logitech z640 5.1.

I've installed Windows clean now over a dozen times. Every time I put in my Audigy 2 zs sound card, my computer freezes during gaming. I've tried WHQL drivers for the sound card, the latest drivers, and all 3 different PCI slots on my mobo. When it freezes, if I leave my comp on, there will sometimes be weird feedback screeching sounds, random popping sounds.

I've installed windows clean again, and I use the onboard sound (Realtek ALC850) and everything is fine, no freezes.

I was wondering if there's an IRQ conflict, even though I don't even really know what that means.

I looked in Device Manager and it said that both my 8800GT vid card and Audigy 2 zs sound card are in IRQ 18. Could this be what is causing the freezing?

I googled around the net and searched the forums, but couldn't find anything concrete about this. Help appreciated.
-coelacanth
Check to see if the Device Manager is saying that there's a conflict. If there is, then you might be able to change the IRQ. I mean, as far as I know - and I don't know much at all - two devices like these should not be using the same IRQ. For example, my XtremeGamer is using 16, and my 9800 GTX+ is using 18, and I don't have any problems.
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Old 07-07-09   #3 (permalink)
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Default Try another slot

On most motherboards, you have 3 to 4 pci slots. On your system you probably have your videocard, and then below that you have the 3 pci slots. Try making sure your sound card is in slot 2 of the the 3. With motherboard design in the last ten years, the first PCI usually shares IRQs with the video card, and the last shares with onboard NIC/USB. Have you tried it in its second slot? This is only my best guess based on experience with these cards. I always use PCI slot #2 of the three of four total. #2 for me is the second one away from the video card.

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Old 07-08-09   #4 (permalink)
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Quote:
Originally Posted by TwoCables View Post
Check to see if the Device Manager is saying that there's a conflict. If there is, then you might be able to change the IRQ. I mean, as far as I know - and I don't know much at all - two devices like these should not be using the same IRQ. For example, my XtremeGamer is using 16, and my 9800 GTX+ is using 18, and I don't have any problems.
Iīve just upgraded my soundcard from extreme music to Titanium fatality.Iīve got the same problem.Iīve checked and my video is using the same IRQ16 as the sound card.Windows freeze and lot of troubles.Iīm under Win7 and canīt manage to change IRQ, have searched on Google but no luch.Also Iīm on Asus P5E3 Premium @Wifi and have not found such stuff IRQ in my BIOS.
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Old 07-08-09   #5 (permalink)
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Quote:
Originally Posted by blacklotusul View Post
Iīve just upgraded my soundcard from extreme music to Titanium fatality.Iīve got the same problem.Iīve checked and my video is using the same IRQ16 as the sound card.Windows freeze and lot of troubles.Iīm under Win7 and canīt manage to change IRQ, have searched on Google but no luch.Also Iīm on Asus P5E3 Premium @Wifi and have not found such stuff IRQ in my BIOS.
Then if it's possible, try using a different PCI slot.

You see, I thought that if the Device Manager listed a conflict, then it would also provide the option to choose a different IRQ for the device with a conflict.
__________________
vDroop: Do not tamper with it. Source #2: Page 5, Page 6.

The Truth about Temperatures and Voltages

Every time I sneeze, I poop a little.

System: The Blue LED Special (born on 3/12/08)
CPU
E8400 E0 @ 4.0 GHz, 1.336v (full load)
Motherboard
EVGA 680i (122-CK-NF68)
Memory
mushkin (4 GB kit #996580) @ 5-4-4-1-1T, 2.175V
Graphics Card
EVGA GTX 260 Core 216 (1792MB, 55nm)
Hard Drive
64 GB Falcon & a 150 GB VelociRaptor
Sound Card
X-Fi XtremeGamer
Power Supply
Corsair HX520W
Case
CM 690
CPU cooling
Tuniq Tower
GPU cooling
Stock
OS
7 Home Premium x64 (Retail)
Monitor
Samsung 2253BW
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Old 07-09-09   #6 (permalink)
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Thanks for the responses.

I solved the problem.

My Audigy 2 ZS is just broken. Like I said in my original post, I'd tried it in all 3 PCI slots and always got freezes. With the onboard sound everything is fine...I actually really like the Realtek ALC850 that my mobo comes with. Good sound quality and some nice features.

I also had a Turtle Beach Santa Cruz laying around and have had 0 problems with it.

So the culprit was a broken sound card...I never suspected it.
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ASUS P5E Deluxe
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8GB OCZ Blade LV 5-5-5-15 1.8v PL8
Graphics Card
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Hard Drive
74GB Raptor ADFD, 1TB Samsung
Sound Card
Creative X-Fi XtremeGamer
Power Supply
850W Corsair
Case
Cooler Master 690
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Zalman 9700
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Old 07-09-09   #7 (permalink)
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Quote:
Originally Posted by TwoCables View Post
Then if it's possible, try using a different PCI slot.

You see, I thought that if the Device Manager listed a conflict, then it would also provide the option to choose a different IRQ for the device with a conflict.
I canīt use another PCI-E slot. The 9800GTX is in the 1st X16 Slot, the sound card is in the last PCI-E Slot.Beetwen this 2 still a free PCI-E slot but allmoust covered from the videocard,thats the problem!So I canīt move them from the actuall place...Have tried to play with the BIOS, I tested the memory, have pulled out the video card, runned without it, same problem.After 1 hour windows freeze!And I donīt know why...Thats 100% that both are on IRQ16 and I canīt change/assign another IRQ to one of them..Under Device manager everything fine, no conflict listened!


Just curious, I sold my ExtremeMusic that was PCI, not PCI-E sloted soundcard and that problem was there...It might not be that IRQ conflict.I have moved my pair of 2X2 Gb Corsair Kit memory to the other two places, same thing happenes.Also I have putted everything on Auto in BIOS, no more OC, maybe something was wrong there, the freeze still there with everything on Auto in BIOS!I donīt know what to do anymore, Iīm out of ideas!

Also weird thing.When Windows freeze theres a sound..Not only freeze.A High Sound like tzzzzzzzzzzzz.....
__________________
Only God can Judge Me...Others are Ignored






http://valid.canardpc.com/show_oc.php?id=561266

System: Tyra_Mysoux
CPU
Q9550 4,02Ghz (Air)
Motherboard
ASUS P5E3 Premium Wifi@On
Memory
CorsairTW3X4G1333C9DHX PC-DDR3-10666 4G 9-9-9-24
Graphics Card
Sapphire HD5850 (stock)
Hard Drive
320GB Seagate / 750GB WD / 1TB Ext. Trekstor
Sound Card
Creative X-Fi Titanium Fatality Pro
Power Supply
Corsair 750TX
Case
Thermaltake Kandalf WA9000BS
CPU cooling
T.R.U.E with 2X120mm Antec
GPU cooling
stock in this moment!
OS
Win7 X64
Monitor
LG L246WH

Last edited by blacklotusul : 07-09-09 at 02:05 AM
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Old 07-09-09   #8 (permalink)
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Quote:
Originally Posted by blacklotusul View Post
I canīt use another PCI-E slot. The 9800GTX is in the 1st X16 Slot, the sound card is in the last PCI-E Slot.Beetwen this 2 still a free PCI-E slot but allmoust covered from the videocard,thats the problem!So I canīt move them from the actuall place...Have tried to play with the BIOS, I tested the memory, have pulled out the video card, runned without it, same problem.After 1 hour windows freeze!And I donīt know why...Thats 100% that both are on IRQ16 and I canīt change/assign another IRQ to one of them..Under Device manager everything fine, no conflict listened!


Just curious, I sold my ExtremeMusic that was PCI, not PCI-E sloted soundcard and that problem was there...It might not be that IRQ conflict.I have moved my pair of 2X2 Gb Corsair Kit memory to the other two places, same thing happenes.Also I have putted everything on Auto in BIOS, no more OC, maybe something was wrong there, the freeze still there with everything on Auto in BIOS!I donīt know what to do anymore, Iīm out of ideas!

Also weird thing.When Windows freeze theres a sound..Not only freeze.A High Sound like tzzzzzzzzzzzz.....
When did the problem start happening? I mean, did it start after switching to Windows 7? If not, then this is quite a conundrum.
Quote:
Originally Posted by coelacanth View Post
Thanks for the responses.

I solved the problem.

My Audigy 2 ZS is just broken. Like I said in my original post, I'd tried it in all 3 PCI slots and always got freezes. With the onboard sound everything is fine...I actually really like the Realtek ALC850 that my mobo comes with. Good sound quality and some nice features.

I also had a Turtle Beach Santa Cruz laying around and have had 0 problems with it.

So the culprit was a broken sound card...I never suspected it.
I used to have an Audigy 2 ZS too. Coincidentally, it died just about a month before I completed my build last April or May. I mean, it didn't stop working, but thee was a bunch of static that sounded like a camp fire. But then it would fizzle out and may pop once every 5-10 minutes or so. But, I'm glad that happened because I otherwise wouldn't have ended up with the XtremeGamer. But, I admit that I do miss the Audigy 2 ZS even though the XtremeGamer sounds like 10x better.
__________________
vDroop: Do not tamper with it. Source #2: Page 5, Page 6.

The Truth about Temperatures and Voltages

Every time I sneeze, I poop a little.

System: The Blue LED Special (born on 3/12/08)
CPU
E8400 E0 @ 4.0 GHz, 1.336v (full load)
Motherboard
EVGA 680i (122-CK-NF68)
Memory
mushkin (4 GB kit #996580) @ 5-4-4-1-1T, 2.175V
Graphics Card
EVGA GTX 260 Core 216 (1792MB, 55nm)
Hard Drive
64 GB Falcon & a 150 GB VelociRaptor
Sound Card
X-Fi XtremeGamer
Power Supply
Corsair HX520W
Case
CM 690
CPU cooling
Tuniq Tower
GPU cooling
Stock
OS
7 Home Premium x64 (Retail)
Monitor
Samsung 2253BW

Last edited by TwoCables : 07-09-09 at 02:11 AM
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Old 07-09-09   #9 (permalink)
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Quote:
Originally Posted by blacklotusul View Post
I canīt use another PCI-E slot. The 9800GTX is in the 1st X16 Slot, the sound card is in the last PCI-E Slot.Beetwen this 2 still a free PCI-E slot but allmoust covered from the videocard,thats the problem!So I canīt move them from the actuall place...Have tried to play with the BIOS, I tested the memory, have pulled out the video card, runned without it, same problem.After 1 hour windows freeze!And I donīt know why...Thats 100% that both are on IRQ16 and I canīt change/assign another IRQ to one of them..Under Device manager everything fine, no conflict listened!

Also weird thing.When Windows freeze theres a sound..Not only freeze.A High Sound like tzzzzzzzzzzzz.....
Just curious, I sold my ExtremeMusic that was PCI, not PCI-E sloted soundcard and that problem was there...It might not be that IRQ conflict.I have moved my pair of 2X2 Gb Corsair Kit memory to the other two places, same thing happenes.Also I have putted everything on Auto in BIOS, no more OC, maybe something was wrong there, the freeze still there with everything on Auto in BIOS!I donīt know what to do anymore, Iīm out of ideas!
Wow frustrating problem.
I did some more reading and it seems like it's OK to have both vid and gfx card on the same IRQ in device manager.
I had the same problem with my freezes, sometimes there's be a high pitched sound.
But it sounds like it's not the RAM, not the vid card, not the sound card. I guess it could be your motherboard? And if that's not it then hard drive or PSU. It's a real pain trouble shooting this stuff, but just go 1 component at a time.

I swapped in a video card that I knew was good. Still froze. Tried a different hard drive. Still froze. Memtested the crap out of my RAM. Still froze. Swapped all of my SATA cables for cables I knew worked. etc. I finally swapped out the sound card, and tested with onboard sound and then my Turtle Beach PCI sound card. Finally discovered that my sound card is busted.

Good luck!
__________________
System: Hardak
CPU
Intel E8400 @ 3.6 1.2v
Motherboard
ASUS P5E Deluxe
Memory
8GB OCZ Blade LV 5-5-5-15 1.8v PL8
Graphics Card
2 x HD 4870 1GB in CrossFireX
Hard Drive
74GB Raptor ADFD, 1TB Samsung
Sound Card
Creative X-Fi XtremeGamer
Power Supply
850W Corsair
Case
Cooler Master 690
CPU cooling
Zalman 9700
GPU cooling
Stock
OS
Windows XP Pro SP3
Monitor
19" Viewsonic VX922
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