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I sent in 2 drives to seagate on the 15th...

post #1 of 9
Thread Starter 
I checked the shipping number with USPS and it says arrived....but it is not the 27 and I don't see anything on seagate nor have I gotten an email they have even received them.

WHAT THE HELL IS GOING ON HERE?
 
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Gsvlip Dudyrm
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post #2 of 9
Seagate = crap
post #3 of 9
Thread Starter 
Yeah... I am going to call them tomorrow.
 
Gsvlip Dudyrm
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Gsvlip Dudyrm
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Oda'maksv
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post #4 of 9
Welcome to Seagate. I sent in a batch of 7200.11's back in the day and it took a month to get them back and they both died in a week span. I then RESENT them in again and called them this time and they assured me I would get new drives. One drive failed in a few days the other died in a months span. After that I won't even buy Seagate drives.
    
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post #5 of 9
Quote:
Originally Posted by Lemondrips View Post
Welcome to Seagate. I sent in a batch of 7200.11's back in the day and it took a month to get them back and they both died in a week span. I then RESENT them in again and called them this time and they assured me I would get new drives. One drive failed in a few days the other died in a months span. After that I won't even buy Seagate drives.
I went through a similar experience; dead boot sector in an old 250 gig, RMA'd, lasted about 2 weeks, found out its the same problem, RMA'd again, and that one lasted about a month. Now I roll Western Digital (can't buy Samsung any more, they've got the Seagate cooties now ).
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post #6 of 9
Thread Starter 
They better give me 2 new drives... This is going into RAID5...
 
Gsvlip Dudyrm
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Oda'maksv
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Gsvlip Dudyrm
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Oda'maksv
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post #7 of 9
Thread Starter 
I got into contact with them today and it turns out that they farm out there RMA to a different company (a company they bought and under the same roof, just different) and they had a 2 day holiday last week which caused a backup. The lady on the other end of the line got into contact with there warehouse and I just got my confirmation. She will also do expedited shipping or whatever (takes 2 days not a freaking week) to get here because I was delayed for so long and not informed.

^_^ Issue resolved
 
Gsvlip Dudyrm
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Oda'maksv
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Gsvlip Dudyrm
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Oda'maksv
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post #8 of 9
Quote:
Originally Posted by Lord Xeb View Post
They better give me 2 new drives... This is going into RAID5...
God I really don't know if I'd trust them with that kind of responsibility....at least back up to an old Samsung Spinpoint Fx or WD Caviar
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post #9 of 9
Many companies don't inform you of anything when you RMA when I sent out my Sapphire GPU for RMA I never got anything from them about them receiving it. A couple weeks later they sent me a tracking number. No explanations of repairs or issues resolved, nothing. Gigabyte also gave no explanation but they did send me an email saying they received the board.
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