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Razer products: THEY SUCK (keyboard broke)

post #1 of 18
Thread Starter 
I retract my previous statement,
while mashing keys I somehow accidentally macro'd A
to ALT+ALT which is why it was not registering

have since fixed,
sorry razer
Edited by Tralala - 4/27/11 at 7:13pm
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Liquid Ocelot
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post #2 of 18
Probably just a faulty switch. It happens, though not often. You can replace it yourself pretty easily, you can get a new switch for like $1.00+shipping. If you're any good at soldering at all it takes like two minutes. Heck, you may not even need a new switch, the current one may just need to have its solder points touched up if one of them went cold.
post #3 of 18
Thread Starter 
Quote:
Originally Posted by Phaedrus2129;13299343 
Probably just a faulty switch. It happens, though not often. You can replace it yourself pretty easily, you can get a new switch for like $1.00+shipping. If you're any good at soldering at all it takes like two minutes. Heck, you may not even need a new switch, the current one may just need to have its solder points touched up if one of them went cold.

do not has soldering iron <---

after 2 months something breaking is really subpar for any company
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Liquid Ocelot
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post #4 of 18
Well there are three parties involved:

Razer
iOne
Cherry

If it's just a bad solder joint then that's iOne's fault, and Razer couldn't do anything since potential cold joints can be hard to detect.

If it's a bad switch then it's Cherry's fault, and again Razer couldn't do much since the problem took over a month to show up.


I don't particularly like Razer, but they clearly aren't 100% at fault here, both potential causes can be very difficult to catch in QC. You can't spot every single potential cold joint, and you can't individually dissect and inspect each switch for potential issues (that's Cherry's job).


They'll probably send you a refurbished replacement, then solder a new switch into your board and put it into RMA stock.
post #5 of 18
Razer keyboards*** then. Cause the DeathAdder rocks!
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post #6 of 18
Quote:
Originally Posted by Phaedrus2129;13299475 
Well there are three parties involved:

Razer
iOne
Cherry

If it's just a bad solder joint then that's iOne's fault, and Razer couldn't do anything since potential cold joints can be hard to detect.

If it's a bad switch then it's Cherry's fault, and again Razer couldn't do much since the problem took over a month to show up.


I don't particularly like Razer, but they clearly aren't 100% at fault here, both potential causes can be very difficult to catch in QC. You can't spot every single potential cold joint, and you can't individually dissect and inspect each switch for potential issues (that's Cherry's job).


They'll probably send you a refurbished replacement, then solder a new switch into your board and put it into RMA stock.

listen to him.
 
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post #7 of 18
Thread Starter 
Quote:
Originally Posted by Phaedrus2129;13299475 
Well there are three parties involved:

Razer
iOne
Cherry

If it's just a bad solder joint then that's iOne's fault, and Razer couldn't do anything since potential cold joints can be hard to detect.

If it's a bad switch then it's Cherry's fault, and again Razer couldn't do much since the problem took over a month to show up.


I don't particularly like Razer, but they clearly aren't 100% at fault here, both potential causes can be very difficult to catch in QC. You can't spot every single potential cold joint, and you can't individually dissect and inspect each switch for potential issues (that's Cherry's job).


They'll probably send you a refurbished replacement, then solder a new switch into your board and put it into RMA stock.

I know its just a huge pain in the ass which will take up my time
when I just want my mech keyboard to game with, and I just want
my **** to work! that's why i bought it brand new instead of used ;p
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Liquid Ocelot
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post #8 of 18
The good thing about buying used is that usually any issues will have been detected by the time you get it, so if the seller is honest there should be no surprises going in and little chance of DOA.
post #9 of 18
Thread Starter 
Quote:
Originally Posted by Phaedrus2129;13299546 
The good thing about buying used is that usually any issues will have been detected by the time you get it, so if the seller is honest there should be no surprises going in and little chance of DOA.

you are wise old man
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Liquid Ocelot
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post #10 of 18
i have the standard one :/ not the ultimate. its been working fine for over 4 months :S
:3
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:3
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