Originally Posted by Phaedrus2129;13299475
Well there are three parties involved:
If it's just a bad solder joint then that's iOne's fault, and Razer couldn't do anything since potential cold joints can be hard to detect.
If it's a bad switch then it's Cherry's fault, and again Razer couldn't do much since the problem took over a month to show up.
I don't particularly like Razer, but they clearly aren't 100% at fault here, both potential causes can be very difficult to catch in QC. You can't spot every single potential cold joint, and you can't individually dissect and inspect each switch for potential issues (that's Cherry's job).
They'll probably send you a refurbished replacement, then solder a new switch into your board and put it into RMA stock.
I know its just a huge pain in the ass which will take up my time
when I just want my mech keyboard to game with, and I just want
my **** to work! that's why i bought it brand new instead of used ;p