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[Joystiq]Sony: New PS3 firmware to accompany PSN relaunch, network being physically r

post #1 of 104
Thread Starter 
Quote:
First off, Sony is "working on a new system software update that will require all users to change their password once PlayStation Network is restored." It's also been confirmed that PSN is being physically rebuilt as a result of last week's intrusion. SCEA PR director Patrick Seybold states in the FAQ that the company is "moving our network infrastructure and data center to a new, more secure location, which is already underway."

Also revealed: While "the entire credit card table was encrypted" and there remains "no evidence that credit card data was taken," PSN's personal data table "was not encrypted, but was, of course, behind a very sophisticated security system." Not sophisticated enough, apparently.

http://www.joystiq.com/2011/04/27/sony-new-ps3-firmware-to-accompany-psn-relaunch-network-being/

EDIT:
Quote:
Keep in mind, however that your credit card security code (sometimes called a CVC or CSC number) has not been obtained because we never requested it from anyone who has joined the PlayStation Network or Qriocity, and is therefore not stored anywhere in our system.

Edited by OmegaNemesis28 - 4/27/11 at 9:26pm
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post #2 of 104
sounds ok i guess. sucks it happened, i cant believe all the noobs around the world trying to sue them now. "quick easy money to be paid, go get me a lawyer!"

i just want it to come back, i only just joined Playstation Plus, i wanna see what new freebies i get smile.gif
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post #3 of 104
Can't wait for it to go back. I hope they find this inconsiderate hacker.
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post #4 of 104
Wait, physically moving the data center? Is that really needed?

Anyways, good to hear it'll be up and running again soon and no money was directly stolen because of it smile.gif
post #5 of 104
Quote:
Originally Posted by canoners;13301190 
Can't wait for it to go back. I hope they find this inconsiderate hacker.
Spoken like a true consumer applaud.gif. Disregard anything past your own convenience, morals be damned.
Quote:
Originally Posted by jackeyjoe;13301206 
Wait, physically moving the data center? Is that really needed?
Yup, but they'll use the same IP addresses.
Quote:
Originally Posted by gtarmanrob;13301170 
sounds ok i guess. sucks it happened, i cant believe all the noobs around the world trying to sue them now. "quick easy money to be paid, go get me a lawyer!"

i just want it to come back, i only just joined Playstation Plus, i wanna see what new freebies i get smile.gif
Well we'll just have to cut his head off and bury him somewhere. Because it goes without saying that we can't turn him loose. He'd report at once to some outback nazi law enforcement agency and they'll run us down like dogs... Jesus did I just say that?
Edited by dzalias - 4/27/11 at 9:41pm
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post #6 of 104
The console war will simmer down a little now?
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post #7 of 104
Thread Starter 
Quote:
Originally Posted by jackeyjoe;13301206 
Wait, physically moving the data center? Is that really needed?

Possibly, if they're doing the entire infrastructure over.
Quote:
Spoken like a true consumer . Disregard anything past your own convenience, morals be damned.

That made no sense. Are you defending said hacker?
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post #8 of 104
Quote:
Originally Posted by OmegaNemesis28;13301282 
That made no sense. Are you defending said hacker?
Yes. Especially considering the hacker hasn't done anything beyond the breach, and I don't believe they will. This is subject to change of course.

1. Sony taunts hackers.
2. Sony uses its power in an attempt to ruin the life of a programmer as a deterrent.
3. Sony leaves their network vulnerable.

No one else is to blame.
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post #9 of 104
Quote:
Originally Posted by dzalias;13301328 
Yes. Especially considering the hacker hasn't done anything beyond the breach, and I don't believe they will. This is subject to change of course.

1. Sony taunts hackers.
2. Sony uses its power in an attempt to ruin the life of a programmer as a deterrent.
3. Sony leaves their network vulnerable.

No one else is to blame.

The hacker caused Sony to shutdown PSN and related network services. How is that good for the consumer?
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post #10 of 104
anyone else got this email from Sony
Quote:
Add PlayStation_Network@playstation-email.com to your address book

===================================

PlayStation(R)Network

===================================

Valued PlayStation(R)Network/Qriocity Customer:

We have discovered that between April 17 and April 19, 2011,
certain PlayStation Network and Qriocity service user account
information was compromised in connection with an illegal and
unauthorized intrusion into our network. In response to this
intrusion, we have:

1) Temporarily turned off PlayStation Network and Qriocity services;

2) Engaged an outside, recognized security firm to conduct a full
and complete investigation into what happened; and

3) Quickly taken steps to enhance security and strengthen our
network infrastructure by rebuilding our system to provide you
with greater protection of your personal information.

We greatly appreciate your patience, understanding and goodwill
as we do whatever it takes to resolve these issues as quickly and
efficiently as practicable.

Although we are still investigating the details of this incident,
we believe that an unauthorized person has obtained the following
information that you provided: name, address (city, state, zip), country,
email address, birthdate, PlayStation Network/Qriocity password and login,
and handle/PSN online ID. It is also possible that your profile data,
including purchase history and billing address (city, state, zip),
and your PlayStation Network/Qriocity password security answers may
have been obtained. If you have authorized a sub-account for your
dependent, the same data with respect to your dependent may have
been obtained. While there is no evidence at this time that credit
card data was taken, we cannot rule out the possibility. If you have
provided your credit card data through PlayStation Network or Qriocity,
out of an abundance of caution we are advising you that your credit
card number (excluding security code) and expiration date may have
been obtained.

For your security, we encourage you to be especially aware of email,
telephone and postal mail scams that ask for personal or sensitive
information. Sony will not contact you in any way, including by email,
asking for your credit card number, social security number or other
personally identifiable information. If you are asked for this information,
you can be confident Sony is not the entity asking. When the PlayStation
Network and Qriocity services are fully restored, we strongly recommend that
you log on and change your password. Additionally, if you use your PlayStation
Network or Qriocity user name or password for other unrelated services or
accounts, we strongly recommend that you change them as well.

To protect against possible identity theft or other financial loss, we
encourage you to remain vigilant, to review your account statements and
to monitor your credit reports. We are providing the following information
for those who wish to consider it:
- U.S. residents are entitled under U.S. law to one free credit report annually
from each of the three major credit bureaus. To order your free credit report,
visit www.annualcreditreport.com or call toll-free (877) 322-8228.

- We have also provided names and contact information for the three major U.S.
credit bureaus below. At no charge, U.S. residents can have these credit bureaus
place a "fraud alert" on your file that alerts creditors to take additional steps
to verify your identity prior to granting credit in your name. This service can
make it more difficult for someone to get credit in your name. Note, however,
that because it tells creditors to follow certain procedures to protect you,
it also may delay your ability to obtain credit while the agency verifies your
identity. As soon as one credit bureau confirms your fraud alert, the others
are notified to place fraud alerts on your file. Should you wish to place a
fraud alert, or should you have any questions regarding your credit report,
please contact any one of the agencies listed below:

Experian: 888-397-3742; www.experian.com; P.O. Box 9532, Allen, TX 75013
Equifax: 800-525-6285; www.equifax.com; P.O. Box 740241, Atlanta, GA 30374-0241
TransUnion: 800-680-7289; www.transunion.com; Fraud Victim Assistance Division,
P.O. Box 6790, Fullerton, CA 92834-6790

- You may wish to visit the website of the U.S. Federal Trade Commission at
www.consumer.gov/idtheft or reach the FTC at 1-877-382-4357 or 600 Pennsylvania
Avenue, NW, Washington, DC 20580 for further information about how to protect
yourself from identity theft. Your state Attorney General may also have advice
on preventing identity theft, and you should report instances of known or
suspected identity theft to law enforcement, your State Attorney General,
and the FTC. For North Carolina residents, the Attorney General can be
contacted at 9001 Mail Service Center, Raleigh, NC 27699-9001; telephone
(877) 566-7226; or www.ncdoj.gov. For Maryland residents, the Attorney
General can be contacted at 200 St. Paul Place, 16th Floor, Baltimore, MD 21202;
telephone: (888) 743-0023; or www.oag.state.md.us.

We thank you for your patience as we complete our investigation of this
incident, and we regret any inconvenience. Our teams are working around the
clock on this, and services will be restored as soon as possible. Sony takes
information protection very seriously and will continue to work to ensure that
additional measures are taken to protect personally identifiable information.
Providing quality and secure entertainment services to our customers is
our utmost priority. Please contact us at 1-800-345-7669 should you have any
additional questions.

Sincerely,

Sony Computer Entertainment and Sony Network Entertainment
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