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WTH?! Playstation just emailed me saying my stuff has been stolen!?! EMAIL INSIDE - Page 2

post #11 of 42
We all got that letter, it's also posted on their website. They've also stated that the CC info was encrypted. I'm not worried at all about this.
    
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post #12 of 42
Erveryone got that mail.
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post #13 of 42
Thread Starter 
Here is the header... so is it legit... from what i can remember this is the official psn email adress
Attachment 207915

EDIT : alright... i just woke up and it just startled me lol... i just didn't know if it was serious or not.. thanks guys

Edited by badatgames18 - 4/28/11 at 9:35am
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post #14 of 42
Email, email, I hope it's from a female.

Edit: No just Sony telling me they give away CC information.
post #15 of 42
I got the same email its not fake have you guys been living under a rock?
post #16 of 42
I got the exact email as well, are they not just sending it out to all PSN users?

Quote:
StarredfromPlayStation Network <PlayStation_Network@playstation-email.com>
reply-to1649211-0816962868z@playstation-email.com
to
dateWed, Apr 27, 2011 at 3:06 PM
subjectImportant information regarding PlayStation Network and Qriocity services
mailed-byb1a.innovyx.net
unsubscribeUnsubscribe from this sender

hide details 3:06 PM (18 hours ago)


Add PlayStation_Network@playstation-email.com to your address book

===================================

PlayStation(R)Network

===================================

Valued PlayStation Network/Qriocity Customer:

We have discovered that between April 17 and April 19, 2011,
certain PlayStation Network and Qriocity service user account
information was compromised in connection with an illegal and
unauthorized intrusion into our network. In response to this
intrusion, we have:

1) Temporarily turned off PlayStation Network and Qriocity services;

2) Engaged an outside, recognized security firm to conduct a
full and complete investigation into what happened; and

3) Quickly taken steps to enhance security and strengthen our
network infrastructure by rebuilding our system to provide you
with greater protection of your personal information.

We greatly appreciate your patience, understanding and goodwill
as we do whatever it takes to resolve these issues as quickly
and efficiently as practicable.

Although we are still investigating the details of this incident,
we believe that an unauthorized person has obtained the following
information that you provided: name, address (city, state/province,
zip or postal code), country, email address, birthdate, PlayStation
Network/Qriocity password, login, password security answers, and handle/PSN
online ID. It is also possible that your profile data may have been obtained,
including purchase history and billing address (city, state/province, zip
or postal code). If you have authorized a sub-account for your dependent,
the same data with respect to your dependent may have been obtained.
While there is no evidence that credit card data was taken at this time,
we cannot rule out the possibility. If you have provided your credit card
data through PlayStation Network or Qriocity, out of an abundance of caution
we are advising that your credit card number (excluding security code) and
expiration date may also have been obtained.

For your security, we encourage you to be especially aware of email,
telephone, and postal mail scams that ask for personal or sensitive
information. Sony will not contact you in any way, including by email,
asking for your credit card number, social security, tax identification
or similar number or other personally identifiable information. If you
are asked for this information, you can be confident Sony is not the
entity asking. When the PlayStation Network and Qriocity services are
fully restored, we strongly recommend that you log on and change your
password. Additionally, if you use your PlayStation Network or Qriocity
user name or password for other unrelated services or accounts, we
strongly recommend that you change them as well.

To protect against possible identity theft or other financial loss,
we encourage you to remain vigilant, to review your account statements
and to monitor your credit or similar types of reports.

We thank you for your patience as we complete our investigation of
this incident, and we regret any inconvenience. Our teams are working
around the clock on this, and services will be restored as soon as
possible. Sony takes information protection very seriously and will
continue to work to ensure that additional measures are taken to
protect personally identifiable information. Providing quality and
secure entertainment services to our customers is our utmost priority.
Please contact us at 1-800-345-7669 should you have any additional questions.

Sincerely,

Sony Computer Entertainment and Sony Network Entertainment

===================================

Cher utilisateur du PlayStation Network et des services Qriocity:

Nous avons découvert qu'entre le 17 et le 19 avril 2011, certaines
informations provenant des comptes PlayStation Network et des services
Qriocity ont été compromises suite Ã* une intrusion illégale et non
autorisée dans notre système. En conséquence nous avons dû:

1) Arrêter temporairement les services PlayStation Network et les services Qriocity;

2) Engager une société extérieure reconnue dans la sécurité pour mener une enquête
complète sur ce qu'il s'est passé;

3) Améliorer notre sécurité rapidement et renforcer nos infrastructures réseaux
en reconstruisant notre système avec une protection accrue des données personnelles.

Nous vous remercions de votre patience alors que nous travaillons dur pour résoudre
ces difficultés.

Alors que nous enquêtons sur les détails de cet incident, nous pensons
qu'une personne non autorisée a eu accès aux informations que vous nous
avez transmises: nom, adresse (ville, état, code postal), pays, adresse email,
date de naissance, logins et mots de passe du PlayStation Network et des
services Qriocity, et PSN ID. Il est aussi possible que vos informations
de profil aient été touchées, incluant l'historique de vos achats et l'adresse
de facturation (ville, état, code postal) ainsi que la réponse a votre question
de sécurité pour votre mot de passe. Si vous possédez des comptes secondaires,
les mêmes données sont concernées. Si vous avez fourni vos données de carte
bancaire au travers du PlayStation Network ou des services Qriocity, il est
prudent de vous avertir que votre numéro de carte bancaire (excluant le code
de sécurité) et sa date d'expiration sont concernés. Il n’y a pas de preuve
d’obtention des données de cartes de crédit mais nous ne pouvons pas écarter
cette possibilité.

Pour votre sécurité, nous vous encourageons Ã* être vigilant au sujet
d'emails, appels téléphoniques, et courriers postaux qui pourraient
demander des informations personnelles. Sony ne vous contactera d'aucune
façon, incluant les emails, en vous demandant vos numéros bancaires,
de sécurité sociale, ou d'autres numéros ou informations d'identification
personnelle. Si l'on vous demande ces informations, soyez sûr que cette
demande ne provient pas de Sony. De plus si vous utilisez les mêmes noms
d'utilisateur et mot de passe pour des services non liés au PlayStation
Network ou aux services Qriocity, nous vous recommandons fortement de les
changer. Quand le PlayStation Network et les services Qriocity seront réactivés,
nous vous recommandons également de changer vos identifiants.

Pour se protéger contre de possibles vols d'identité ou des pertes financières,
nous vous encourageons Ã* rester vigilant sur l'évolution de vos données de compte,
votre crédit ou toutes autres données.

Nous vous remercions de votre patience pendant l'investigation de cet incident,
et nous regrettons la gêne occasionnée. Nos équipes travaillent sans relâche
sur ce problème, et nos services seront de retour dès que possible.

Sony prend la question de la protection des informations très au sérieux
et continuera Ã* travailler afin que des mesures additionnelles soient
prises pour protéger les informations personnelles. Fournir des services
de loisirs de qualité et sécurisés pour nos utilisateurs restent notre
priorité. Merci de nous contacter sur 1-800-345-7669 si vous avez d'autres questions.

Sincèrement,

Sony Network Entertainment et Sony Computer Entertainment
Ж Prometheus Ж
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Ж Prometheus Ж
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post #17 of 42
Quote:
Originally Posted by _02 View Post
So all users having information compromised = don't worry?
No, but this is something all PS3 users get, whether or not their account details have actually been taken. All credit card info was encrypted and might not have been accessed by the hackers.
This mail is merely informing him of the breach, it's not aimed at him specifically, so for now, no one knows if it's actually been stolen/used.

As Melter said, have you guys been living under a rock? This has been all over OCN news for the past week.
Edited by B!0HaZard - 4/28/11 at 9:36am
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post #18 of 42
Got the same thing last night. Funny thing is I signed up for psn just to grab a name before it was taken, I did this a week before all this happened. Best part is I don't even own a ps3. It was just incase I bought one. Never entered any CC info so worries there.

Not really worried about it. So what they have my info nothing you can find it in minutes. As for the password for psn it was just a simple pass a 5 year old could figure out.
post #19 of 42
There's a news thread about this. We got hax0red!
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post #20 of 42
Your emails look dodge compared to mine...
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