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PSN data leak cost could top $24 billion

post #1 of 53
Thread Starter 
http://www.gamespot.com/news/6310436...es%3Btitle%3B1

Soon, the ongoing PlayStation Network outage will enter its eighth day. The past 24 hours of downtime have seen some dramatic developments, as yesterday Sony revealed that the "external intrusion" that prompted the crisis also resulted in PSN users' information being compromised. Since an estimated 77 million people have signed up for the service, the scope of the data leak is huge.

The PSN outage could prove extremely pricey for Sony.

Even larger could be the cost from the potential information theft. In an article today, Forbes cites data-security research firm The Ponemon Institute as estimating the "cost of a data breach involving a malicious or criminal act" was, on average, $318 per compromised account. Given the most recent PSN population estimate, that formula puts the potential cost as being over $24 billion.

The 2009 Ponemon Institute study that determined the figure, available here, "takes into account a wide range of business costs, including expense outlays for detection, escalation, notification, and after the fact (ex-post) response. [Ponemon] also analyze[s] the economic impact of lost or diminished customer trust and confidence, measured by customer churn or turnover rates."

On the bright side, Sony did say that some PSN services should be restored within a week. Then, late yesterday, it offered some answers as to why it took so long for the company to announce that users' personal data may have been accessed by an outside party.

"There's a difference in timing between when we identified there was an intrusion and when we learned of consumers' data being compromised," said senior director of corporate communications and social media Patrick Seybold in a statement on the PlayStation Blog.

He continued, "We learned there was an intrusion April 19th and subsequently shut the services down. We then brought in outside experts to help us learn how the intrusion occurred and to conduct an investigation to determine the nature and scope of the incident. It was necessary to conduct several days of forensic analysis, and it took our experts until [April 25] to understand the scope of the breach."

Sony also made a further attempt to answers PSN users' questions by posting an FAQ on the official PlayStation website. Though it often declines detailed comment, the FAQ answers a variety of questions, including steps to avoid phishing scams. It also said that Sony was "reviewing options" about potentially refunding customers due to the downtime, which could potentially add to the cost of the outage.

Meanwhile, Eurogamer reports that the British government is launching an inquiry into the PlayStation Network data breach. The site quotes the Information Commissioner's Office as saying, "We have recently been informed of an incident, which appears to involve Sony. We are contacting Sony and will be making further enquiries to establish the precise nature of the incident before deciding what action, if any, needs to be taken by this office."

The move comes one day after US Senator Richard Blumenthal (D-CT) called on Sony to offer full disclosure to PSN users if their information was compromised. He also demanded the company offer two years of free access to credit reporting services to check if their credit was adversely affected, raising the prospect of still more expenses for the company.








Bye bye Sony, Sony is leaving the video game industry for good!
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post #2 of 53
LOL and I was thinking about buying one next month I THINK I JUST MIGHT NOT BOTHER lol
post #3 of 53
Quote:
Originally Posted by ryanbob1234 View Post
LOL and I was thinking about buying one next month I THINK I JUST MIGHT NOT BOTHER lol
Upgrade that sig rig.
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post #4 of 53
Thread Starter 
Quote:
Originally Posted by ryanbob1234 View Post
LOL and I was thinking about buying one next month I THINK I JUST MIGHT NOT BOTHER lol
Sony was already losing money on the ps3 as is, this may have just killed sony. I'm guessing Microsoft and Nintendo are now the only ones left in the competition unless Sega makes a surprise comeback. Sony loses this console war!
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post #5 of 53
ANON may not have stolen the info, but they hacked them first.

Microsoft conspiracy?
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post #6 of 53
Quote:
Originally Posted by Zackcy View Post
Upgrade that sig rig.
agreed
post #7 of 53
Im still gonna buy a PS3 but the only games Im wanting to play on it are the new RPG games lol. But who knows, after this PS3 might become uuber cheap... Just a wish
post #8 of 53
if the value even comes close to 24bil it would come close to bankruptcy sony they are only worth 28bil by the stock market right now. Or atleast hurt them bad enugh they leave the console business for a long time.
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post #9 of 53
Quote:
Originally Posted by jach11 View Post
agreed
Its a college computer! Drives me up the wall overclocks nicly tho

Pushing to get some I3 rigs atm XD

We got some i5's but umm THEY HAVE BEEN BUILT BADLY! (buy a cheap company)

This computers only for doing coursework and to remotly control the servers

Atho a phenom x4 or x6 would be nice
Edited by ryanbob1234 - 4/28/11 at 2:31pm
post #10 of 53
woah
    
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