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Help me ID a Dead Pixel

post #1 of 12
Thread Starter 
so I got a laptop with what seems to be a dead pixel so I'm doing an RMA with Xotic PC

This is a 1920 by 1080 display and I spent like an hour trying to take a picture

BTW its right above the cusor

and the email Reply i got said "Good afternoon, thank you for your email. I sent it to Sager for you, but after looking at the image the dead pixel doesn’t seem to show up. I am sure you have cleaned the screen very thoroughly, however could you please use a screen cleaner and microfiber cloth to remove all dirt/fingerprints etc. and take another picture maybe at a different angle to make sure the dead pixel shows up in the image? Sager might be ok issuing you the shipping label with the image that you took already, but I am sure they do not want to create a shipping label and ship it in if the dead pixel was something other than a pixel. I am sure you understand what I mean."

Did he not bother to Zoom in? or is that not a Dead Pixel?

and i made sure to get rid off all dust before the picture
Edited by Dorianime - 4/28/11 at 8:53pm
Dorianime
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Dorianime
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post #2 of 12
What picture?
post #3 of 12
Thread Starter 
Quote:
Originally Posted by noldevin View Post
What picture?
Doesn't Show?
Dorianime
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post #4 of 12
Quote:
Originally Posted by Dorianime View Post
Doesn't Show?
Nope
post #5 of 12
picture doesn't show, but try this out. helped me with my u3011.
http://www.doihaveadeadpixel.com/
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post #6 of 12
Thread Starter 
Fixed

Resized tho =[

Anyone know where i can upload a HUGE picture or ~5MB?
Dorianime
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post #7 of 12
Thread Starter 
annyone?
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post #8 of 12
Try turning on macro mode on your camera and taking a closer picture. It's really hard to tell from this picture
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Needs More Red
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post #9 of 12
Thread Starter 
Fixed OP

Again
Dorianime
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post #10 of 12
Thread Starter 
and full size the Image plus Zoom to see it. the reason I'm bumping is because My warranty i near to ending sorry
Dorianime
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Dorianime
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