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P8P67 Deluxe Random Restarts. - Page 4

post #31 of 49
Thread Starter 
Quote:
Originally Posted by caps8sin View Post
In testing so far this weekend, the board is less stable than before and won't stay on more than 5-10 minutes everytime; rather than random times . This has not given me time to install and test IBT. I was able to lower my LLC to regular, but still got the reboots within minutes. After that I pulled the motherboard out of the case and still got the reboots within 5-10 minutes.

Because on the restarts, I only lose video, I decided to time how long the board would run after the restart, without video. It never rebooted and I stopped it after well over an hour. As I said in my first post, I have tried different video card, updated and rolled back drivers, and different power cables and PCI slot. I can't keep the board up long enough to look at anything.
Man, this totally feels like a bad PSU. I suspect a PSU problem as you stated this occurs in the BIOS as well, which eliminates software issues in the windows environment. You could also try swapping out the PSU just to test if it is the problem before RMA'ing your motherboard if you have a spare one lying around. If your PSU is out of warranty, or if it continues to reboot with a different PSU, you could RMA the board and see if it continues to randomly reboot. This would completely be taking the board out of the equation, allowing you to then move on to troubleshooting other components. If that doesn't work, it's time to bust out the shotgun and have a go at the other hardware components. (Shotgun approach is where techs just replace EVERYTHING one at a time until it works. This is typically a last-ditch effort when they don't know what is malfunctioning/broken. Please don't shoot your PC yet! )

I truly know how frustrating this can be, but in the end it is completely worth it as not only do you have a functioning rig when you're done, but you also have gained some knowledge. Please let us know what you find out and what avenue you plan on pursuing this. I'm always interested in what fixes are found for rare problems that are hard to "nail down".

Good luck!
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post #32 of 49
I've already pulled the board and brought to work to start the RMA process. I don't understand the PSU because a) it is brand new and b) the video card is powered and running for the hour (after the reboot w/no display). I suppose inadequate power trips it and then the board tries to ignore it? dunno, but you did give me the good idea of going ahead and returning the PSU as well--why not. thanks for your comments. I have another rig up and running so the frustration is only not being able to solve the puzzle.
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post #33 of 49
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Hope both a new PSU and mobo fixes this for you. Odds are it was one or the other, so hopefully this is the end of your issues. I'll be crossing my fingers for you.
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post #34 of 49
To close the loop.... HAF wit was correct! PSU was to blame. Seemed like the 12V port or 24Pin port because I tried multiple PCI and SATA ports, but I'm not sure.

The dummy stick hit me after I RMA'd the mobo, installed on original PSU and ran for about 45 min...then a reboot--****! I plugged my RMA'd mobo, GPU, & HD into my other rig's PSU and it ran like a champ for over two hours before I shut it down. I RMAd the PSU (ULTRA gave me a brand new advance replacement) and voila!!!

by the way...ASUS was a little cumbersome with paper forms and such, but call them and get an RMA number and you get a replacement quickly--first was advance replacement, second RMA was send off and get back within 10 days (both refurbs). should have listened and done PSU first *:~

Many Thanks!!!! Learned a lot through this ordeal and this board seems like a very interactive education to noobs-in-the-woods of OCing.
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post #35 of 49
Thread Starter 
Quote:
Originally Posted by caps8sin View Post
To close the loop.... HAF wit was correct! PSU was to blame. Seemed like the 12V port or 24Pin port because I tried multiple PCI and SATA ports, but I'm not sure.

The dummy stick hit me after I RMA'd the mobo, installed on original PSU and ran for about 45 min...then a reboot--****! I plugged my RMA'd mobo, GPU, & HD into my other rig's PSU and it ran like a champ for over two hours before I shut it down. I RMAd the PSU (ULTRA gave me a brand new advance replacement) and voila!!!

by the way...ASUS was a little cumbersome with paper forms and such, but call them and get an RMA number and you get a replacement quickly--first was advance replacement, second RMA was send off and get back within 10 days (both refurbs). should have listened and done PSU first *:~

Many Thanks!!!! Learned a lot through this ordeal and this board seems like a very interactive education to noobs-in-the-woods of OCing.
Glad to hear it all worked out for you in the end!
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post #36 of 49
Huh. I was about to make a thread about this. I have the same problem. ONLY happens when im doing non-intensive stuff. Gaming = no problems. Browsing web / listening to music = random restart (maybe happens twice a week?).

Is there any way to easily check that its the PSU?
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post #37 of 49
Thread Starter 
Quote:
Originally Posted by doomlord52 View Post
Huh. I was about to make a thread about this. I have the same problem. ONLY happens when im doing non-intensive stuff. Gaming = no problems. Browsing web / listening to music = random restart (maybe happens twice a week?).

Is there any way to easily check that its the PSU?
Depends, what is your LLC set to? Also, I would make sure that what you are experiencing is a true non-bsod generating reboot sequence. I know I have directions somewhere in this thread on how to make sure you have it enabled where it doesn't just reboot instead of creating a dmp file (which coincides with a bsod).

The easiest way to check your PSU is to swap it with another PSU to be honest. Buy one at BestBuy and plug it in; if you don't get any more reboots, you're fixed and you can either keep the PSU or return it to go buy the brand/model you want from a different retailer. If it didn't fix it, return it. (Hence why I recommended BestBuy, as it would be easier and faster to return it.)

Good luck!

Edit: Sorry for the incoherent nature of my post, just really sleepy. If the PSU isn't the culprit, you have LLC disabled, and you don't have any visible shorts to ground in your case -- you probably have a RAM problem. Sorry for not being able to pinpoint it right off the bat, but there are so many variables that can cause a reboot, it's not even funny.
Edited by HAF_wit - 10/14/11 at 12:49am
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post #38 of 49
Hey,

Found this thread via google, and wanted to join in and hopefully my diagnosis journey will help others who come across the same.

Just bought the following new components:

Case: Fractal R3 in Grey
Mobo: Asus P8P67 Deluxe
CPU: Intel i5 2500k
Cooler: Be Quiet! Dark Rock Advanced BK014
GFX: 1536MB MSI GTX 580 Twin FrozR II/OC
SSD: M4 128GB
Second HD: Samsung 1TB (Already owned)
RAM: Corsair Vengeance Performance Memory Module 8gb (2x4gb) Ddr3 1866mhz Cl9 Unbuffered Dimm
PSU: Antec 750W High Current Pro PSU

Have it all setup fine, windows installed, updated drivers etc.

But when I try and go into a game, the PC instantly shuts off with the system log having a Kernel-41 error, with no Bug code.
I tried removing one of the sticks of RAM, and I could get into the game but it was stuttering every 0.5-2secs.

I thought it was a RAM issue, so I tried the other stick of RAM, and it switched off. I figured "Aha, found the bugger" but alas I put the one I thought was working in again and then it restarted upon starting the game again.

I tried my flatmates GFX card (8800) in the PC thinking that logically this could be the issue as it is when I do anything with the GFX (Games, 3DMark), but the same issue happened.

I ran a Prime95 standard torture test, and it worked fine, monitored the temps, and the CPU stayed below 60 across all cores, similar for the GPU.

I am in work at the moment so can't test the LLC, but will check this tonight. Additionally my friend is bring his rig over which is very similar (I have a better GFX) and if the LLC approach doesn't solve it, think we're gonna have to 'shotgun' the bugger and swap out each component. I will keep this thread posted, so hopefully it can help others and perhaps people who have solved this issue could give their 2 cents (Massive thanks to HAF_wit who has already helped out with their info on the problem).

I do have one question that someone might be able to help with though: The GTX 580 says it requires 42Amps minimum, but the Antec High Current Pro 750W has a maximum of 40Amps on 3 of it's rails. I have tried plugging the 8pin and 6 pin molex connectors into both the main rail that is hard wired, and an additional rail being plugged in using one of the provided cables. Should this work? Or is the PSU simply not going to provide enough Amperage for the GFX card?
post #39 of 49
Thread Starter 
40A is kind of pushing it in my opinion with your PSU (which is what this sounds like to me). See if you can swap in a single rail high current model, I have a feeling that this might stop the reboots in your situation. The LLC issue will cause reboots at any time, without any apparent trigger. It wasn't until I found that Intel Burn Test (AVX version) actually pushes the Sandy Bridge processors so hard, I could finally "fake" a trigger; getting it to reboot on demand. You seem to have a pretty good grasp on what is going on with your PC for the most part, so I would definitely start with the PSU if you do end up needing to troubleshoot further.

Good luck, and I look forward to your results! thumb.gif
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Sandeh Bridge
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post #40 of 49
Thought I had it nailed with the LLC last night by switching it off Auto.

I got into BF3, played a bit. Then the game started stuttering, then *pow* off.

I agree with you that it seems to defined to loading games for it to be the LLC error.

I ran the PSU issue by Asus who said that my PSU is usually used for 2 of my cards so power shouldn't be an issue, and that the 42A requirement is a guide for a complete system inc. Mobo, CPU etc. Either way I made sure to distribute all the power requirements across different rails.

I've raised an RMA with the supplier I bought the PSU with, and am going to further test it tonight, but it feels like a PSU issue to me. My friend has also taken my RAM to try in his system to confirm, as I didn't have Memtest handy nor any media to burn it to.

Thanks for the help HAF_wit, it's massively appreciated.
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