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post #6151 of 7108
The side panel is all mesh so air is free to get in...

I've been trying to figure out why I got the BSOD so I've been testing the stability of the various components individually. Tested the GPU yesterday, tested the cpu over the night and such..
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post #6152 of 7108
It's hard to see. Is the rear fan intake? Top fans? Either way that's too high even for bad airflow. How long does it take to overheat? Are any of the heatsinks loose on the motherboard? What are the temps at idle?
post #6153 of 7108
Quote:
Originally Posted by tracingspirals View Post

Hey, I've got a Maximus IV Gene-Z (not the Gen3) and a couple of days ago while playing Dirt 3 my PC crashed and I got the BSOD. Since then I've been testing the stability of my system and I left the PC running Prime95 over night. I wake up in the morning and see there is a warning saying my motherboard temp is 123C. I stopped Prime95 and after about 30mins the temperatures still won't go down. I've been monitoring the temp using CPUID HWmonitor. I've attached a screenshot of the temps.
Also should add I recently updated the bios to the latest one on the Asus website too.
The system is pretty stock, no overclocking, and I think I've got fairly good airflow through it. Here's a pic of my system to give you the idea of the airflow: img0084rw.jpg
Can anyone tell me what's going on here?
Thanks!! frown.gif
hwmonitor.jpg 166k .jpg file

Just a few questions:

Is your radiator pumping air in or out? What powers the water pump? A mobo fan header or the PSU?
What was the error code for your BSOD? (If you don't know, one way to find out is downloading the free version of "WhoCrashed", or maybe find it with Event Viewer....) A 116 error would imply graphics error, maybe corrupt driver or hot GPU.
Did anything on your mobo actually feel that hot, or were you relying entirely on HWMonitor? On some mobos HWMonitor reads a phantom temp that doesn't exist, but you show two high temps....)
Your core temps and not crashing on Prime95 make me doubt the cputin figure. I wonder what Everest/AIDA would say for temps.
Your pic does not show GPU temp. Do you know what it was?

I'm inclined to a graphics error so far, so maybe reinstall the drivers...
Edited by alancsalt - 7/9/12 at 8:17am
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post #6154 of 7108
Quote:
Originally Posted by squick3n View Post

It's hard to see. Is the rear fan intake? Top fans? Either way that's too high even for bad airflow. How long does it take to overheat? Are any of the heatsinks loose on the motherboard? What are the temps at idle?

The rear fan is an exhaust. Top fans are exhaust too. I could switch the rear fan around to make it an intake but I'm planning on fitting the 200mm side fan instead soon so it'll blow air on the motherboard and keep it cool...
I don't know if its a problem with the sensor or the HWmonitor software cuz sometimes the temperature randomly spikes to over 120C and then instantly gets back down to around 30C idle temps. I've attached another pic this time while using HWiNFO to show the idle temps of the motherboard. I don't think anything is lose on the motherboard either.

Also the motherboard isn't particularly hot to touch... Well the bits I can touch on the motherboard at least are fairly cool.

Quote:
Originally Posted by alancsalt View Post

Just a few questions:
Is your radiator pumping air in or out? What powers the water pump? A mobo fan header or the PSU?
What was the error code for your BSOD? (If you don't know, one way to find out is downloading the free version of "WhoCrashed", or maybe find it with Event Viewer....) A 116 error would imply graphics error, maybe corrupt driver or hot GPU.
Did anything on your mobo actually feel that hot, or were you relying entirely on HWMonitor? On some mobos HWMonitor reads a phantom temp that doesn't exist, but you show two high temps....)
Your core temps and not crashing on Prime95 make me doubt the cputin figure. I wonder what Everest/AIDA would say for temps.
Your pic does not show GPU temp. Do you know what it was?
I'm inclined to a graphics error so far, so maybe reinstall the drivers...

The radiator is pumping air in. I connected the radiator the way Antec told to in the instructions. The radiator fans are powered via a USB cable and their speed is controlled via the Antec software. The pump is connected to the CPU fan header.

Thanks for the software. This is what "WhoCrashed" came up with:


On Sat 07/07/2012 17:33:09 GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: Unknown ()
Bugcheck code: 0x101 (0x19, 0x0, 0xFFFFF88003D17180, 0x6)
Error: CLOCK_WATCHDOG_TIMEOUT
Bug check description: This indicates that an expected clock interrupt on a secondary processor, in a multi-processor system, was not received within the allocated interval.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. This problem might be caused by a thermal issue.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: Unknown .
Google query: Unknown CLOCK_WATCHDOG_TIMEOUT

Conclusion

1 crash dumps have been found and analyzed. A third party driver has been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:

unknown



The motherboard didn't feel particularly hot to touch, the bits I could feel that is.
CPU temps are pretty stable. Never go over 60C.
GPU is fairly stable too. Yesterday I ran FurMark for around 30mins and then again ran the FurMark 1080p benchmark for 15mins and the GPU temp didn't go above 65C and neither did I see any artefacts or anything on FurMark. GPU drivers are also upto date.
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post #6155 of 7108
Quote:
Originally Posted by tracingspirals View Post

The rear fan is an exhaust. Top fans are exhaust too. I could switch the rear fan around to make it an intake but I'm planning on fitting the 200mm side fan instead soon so it'll blow air on the motherboard and keep it cool...
I don't know if its a problem with the sensor or the HWmonitor software cuz sometimes the temperature randomly spikes to over 120C and then instantly gets back down to around 30C idle temps. I've attached another pic this time while using HWiNFO to show the idle temps of the motherboard. I don't think anything is lose on the motherboard either.
Also the motherboard isn't particularly hot to touch... Well the bits I can touch on the motherboard at least are fairly cool.
The radiator is pumping air in. I connected the radiator the way Antec told to in the instructions. The radiator fans are powered via a USB cable and their speed is controlled via the Antec software. The pump is connected to the CPU fan header.
Thanks for the software. This is what "WhoCrashed" came up with:
On Sat 07/07/2012 17:33:09 GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: Unknown ()
Bugcheck code: 0x101 (0x19, 0x0, 0xFFFFF88003D17180, 0x6)
Error: CLOCK_WATCHDOG_TIMEOUT
Bug check description: This indicates that an expected clock interrupt on a secondary processor, in a multi-processor system, was not received within the allocated interval.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. This problem might be caused by a thermal issue.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: Unknown .
Google query: Unknown CLOCK_WATCHDOG_TIMEOUT
Conclusion
1 crash dumps have been found and analyzed. A third party driver has been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:
unknown
The motherboard didn't feel particularly hot to touch, the bits I could feel that is.
CPU temps are pretty stable. Never go over 60C.
GPU is fairly stable too. Yesterday I ran FurMark for around 30mins and then again ran the FurMark 1080p benchmark for 15mins and the GPU temp didn't go above 65C and neither did I see any artefacts or anything on FurMark. GPU drivers are also upto date.

Personally, I put the pump on 100%, either by disabling variable speeds on the CPU header, or by plugging directly into the PSU with an adapter.

101 for an overclocker usually means more vcore, but for a stock PC?

Pumping air in...well people have debated the best option for that a lot...and still disagree.

Just because drivers are "Up to date" does not guarantee that there is no file corruption. There is no harm in reinstalling any potential suspects.
No harm in doing a sfc /scannow in Accessories/Command Prompt as an administrator either. May require restart.
Otherwise, as stumped as you are...thumb.gif
Edited by alancsalt - 7/9/12 at 9:04am
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post #6156 of 7108
Quote:
Originally Posted by alancsalt View Post

Personally, I put the pump on 100%, either by disabling variable speeds on the CPU header, or by plugging directly into the PSU with an adapter.
101 for an overclocker usually means more vcore, but for a stock PC?
Pumping air in...well people have debated the best option for that a lot...and still disagree.
Just because drivers are "Up to date" does not guarantee that there is no file corruption. There is no harm in reinstalling any potential suspects.
No harm in doing a sfc /scannow in Accessories/Command Prompt as an administrator either. May require restart.
Otherwise, as stumped as you are...thumb.gif

Well the pump is controlled by the Antec software too I think. It runs mostly at around 90-100% speed. The CPU header variable speed thing is disabled.

Well, I set up the cooling for the CPU so that it can suck in cool air from the outside and blow the warm air inside. I read it doesn't really make much of a difference which way I set the intake/exhaust though.

I did the sfc /scannow and it said Windows Restore Protection did not find any integrity violations.

The AI Suite has been acting a bit funny lately that it keeps getting stuck and taking its time to do anything. No harm done if I turn it off right?

Also the nvidia driver keeps disappearing off from the task bar. I don't know what that's about. Maybe I'll reinstall the driver and see if it fixes that.
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post #6157 of 7108
Hey Guys,

A quick question. Currently, my BIOS version is 0208. Is there any benefit to upgrading it to 0902 (Faster Boot, Less Temp., Better Compatibility with Other Devices, etc...)?

Am I gonna face any issues after upgrading to 0902?


Thanks
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post #6158 of 7108
Thread Starter 

In case any of you are looking for a new GPU to match your ROG MAX4GeneZ ....

 

53b.jpg

 

... THIS will be coming out SOON. thumb.gif

 

matrix-7970-5.jpg Asus%20ROG%20Matrix%20HD%207970%2011.png

 

http://rog.asus.com/114502012/graphics-cards-2/preview-rog-matrix-hd-7970/


Edited by LA_Kings_Fan - 7/13/12 at 8:16pm
   
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post #6159 of 7108
Thread Starter 

Also ... if you didn't see this ...

 

New member Customer Loyalty Team for ASUS

http://www.overclock.net/t/1281274/new-member-customer-loyalty-team-for-asus

 

Quote:

Hello My name is Jeffrey and I work with ASUS in the Customer Loyalty Team.

If you have any questions or comments you can email me as I do not check my messages.

If you have a support question please create a new thread and email me.

If I need personal information such as serial numbers, RMA numbers, and addresses to create an RMA number email me as I know that the moderator may take out half the serial number.

My email is cl-jeffrey@asus.com

   
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post #6160 of 7108
Quote:
Originally Posted by LA_Kings_Fan View Post

In case any of you are looking for a new GPU to match your ROG MAX4GeneZ .... Warning: Spoiler! (Click to show)

Holy!! drool.gif Who will buy me that? biggrin.gif
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