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Rogers Extreme Plus internet

post #1 of 12
Thread Starter 
Alrighty, i upgraded last week due to overusing bandwidth cap making my bills go up to 124$ a month. ( 1.50 charge per GB )

Now that i upgraded it was lighting fast for the first week, but the start of this week i have been getting 0-5-1.00 MB/S. Which is what i didn't upgraded for, i tried calling rogers 8-9 times now they don't have a clue whats going and won't send a technician due to thinking that its not their problem.

So heres the problem. My sisters computer is connect to the modem too. I also ran a speedtest and shes getting 25 MB/S. while i'm only getting 1-7 MB/S which is slow as ****! took me 20 mins to download google chrome. I notice everytime i restart my computer or reset my ip through cmd everything is back to the right speeds.

After i reset my internet through cmd.


Now i asked them why i'm getting higher speed, they said i have a better network card then hers, so I'm actually connected to the modem at 1.0 Gbps while my sister is at 100 MB/s. could Rogers be throttling my internet? since they are throttling WoW...

After a few hours or so of web browsing, playing starcraft 2 or watching streams it starts to go down to 1-7 MB/s. My virus scan just finished and there are no INFECTIONS. Thats why i'm posting here after i finish my scan. ANyone kno whats going on?
Edited by turbonerds - 5/1/11 at 12:32pm
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post #2 of 12
Quote:
Originally Posted by turbonerds View Post
Alrighty, i upgraded last week due to overusing bandwidth cap making my bills go up to 124$ a month. ( 1.50 charge per GB )

Now that i upgraded it was lighting fast for the first week, but the start of this week i have been getting 0-5-1.00 MBPS. Which is what i didn't upgraded for, i tried calling rogers 8-9 times now they don't have a clue whats going and won't send a technician due to thinking that its not their problem.

So heres the problem. My sisters computer is connect to the modem too. I also ran a speedtest and shes getting 25 MBPS. while i'm only getting 1-7 MBPS which is slow as ****! took me 20 mins to download google chrome. I notice everytime i restart my computer or reset my ip through cmd everything is back to the right speeds.

After i reset my internet through cmd.


Now i asked them why i'm getting higher speed, they said i have a better network card then hers, so I'm actually connected to the modem at 1.0 Gbps while my sister is at 100 MBPs. could Rogers be throttling my internet? since they are throttling WoW...

After a few hours or so of web browsing, playing starcraft 2 or watching streams it starts to go down to 1-7 MBPS. My virus scan just finished and there are no INFECTIONS. Thats why i'm posting here after i finish my scan. ANyone kno whats going on?
That speedtest you posted shows appropriate speeds...

Also, you said that it goes down to "1-7 MBPS". Is that megaBYTES or megaBITS...??? When you use caps, it implies MegaBYTES/sec.

Also, are your NIC drivers all updated?

The fact that you're connected to the modem/router at 1gbps while your sister's computer is connected at 100mbps is besides the point. The ethernet link is not the bottleneck...
Edited by ComGuards - 5/1/11 at 12:27pm
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post #3 of 12
Thread Starter 
Quote:
Originally Posted by ComGuards View Post
That speedtest you posted shows appropriate speeds...

Also, you said that it goes down to "1-7 MBPS". Is that megaBYTES or megaBITS...??? When you use caps, it implies MegaBYTES/sec.

Also, are your NIC drivers all updated?
The speedtest shows appropriate speeds after i did a reset. But in an hour or 3 it will start to go down to 1-5. Don't know about the caps your talking about " Mb/s ", is what i mean. I guess?. WHat do you mean by NIC drivers? and where can i update these?


Thanks
Edited by turbonerds - 5/1/11 at 12:32pm
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post #4 of 12
Quote:
Originally Posted by turbonerds View Post
The speedtest shows appropriate speeds after i did a reset. But in an hour or 3 it will start to go down to 1-5. Don't know about the caps your talking about " Mbps ", is what i mean. I guess?. WHat do you mean by NIC drivers? and where can i update these?


Thanks
Network card drivers. Either through Gigabyte as your motherboard manufacturer, or through Realtek as the NIC chipset manufacturer.
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post #5 of 12
Thread Starter 
|

Ran the test after noticing buffers and shuttering with the stream, i closed the stream than ran the test.

This is what i mean, After watching a Starcraft 2 Stream for a quick 2-3 mins it goes down to 7, now its gonna stay here forever till i do a reset.

Also, My NIC drivers are up-to-date.
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post #6 of 12
Thread Starter 


Just reset through Windows, and everything is back to normal till i touch a stream or play games... -.-
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post #7 of 12
Thread Starter 
Umm, i think its a problem with Firefox. Which is weird since i was using firefox last week, trying out Google chrome atm, and noticing no shutters or buffers. Well see in an hour or so, ima leave the stream on while i go shower and see what happens. lol
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post #8 of 12
Quote:
Originally Posted by turbonerds View Post
Umm, i think its a problem with Firefox. Which is weird since i was using firefox last week, trying out Google chrome atm, and noticing no shutters or buffers. Well see in an hour or so, ima leave the stream on while i go shower and see what happens. lol
If that really is the case, consider giving Palemoon a go...
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post #9 of 12
I had the same problem a few months back. What modem do you have? and have you updated the drivers for your nic card?



If you have the older Motorola modem, thats your problem, you'll need to phone Rogers up and get the SMC modem for the Extreme Plus service.
     
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post #10 of 12
Thread Starter 
yup it was indeed firefox, googlechrome fixed everything. ye i updated to teh SMC modem
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