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Is there a Comcast guy who can explain this rather large discrepency? - Page 3

post #21 of 57
Quote:
Originally Posted by herkalurk View Post
I don't do twitter, I'd rather troll this forum
Neither do I, but he actually works for Comcast and would likely answer the question without asking for more details that would identify you. Just sayin'.
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post #22 of 57
Thread Starter 
Quote:
Originally Posted by Strat79 View Post
Yeah, I agree, the most likely reason is you are looking at two different time intervals. Would be the logical reason.
As I stated before, the billing cycles don't match up with their own data usage meter. They haven't even started my May bill, yet they have started a data usage cycle. The only logical answer is it's measuring data based on calendar month.
post #23 of 57
Quote:
Originally Posted by Boyboyd View Post
Are you talking about GiB vs GB?

Because that would be my explanation too.
I think he's talking 1GB = 1024MB vs HDD manufacturers count 1GB = 1,000 MB.
post #24 of 57
Quote:
Originally Posted by Cronos007 View Post
Try looking at your logs based on billing periods instead of monthly.
Quote:
Originally Posted by Strat79 View Post
Yeah, I agree, the most likely reason is you are looking at two different time intervals. Would be the logical reason.
Comcast cap is from first calendar date to last calendar date. I have previously confirmed this with them.


Hmmm.... there shouldn't be any packet overhead either, right?
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post #25 of 57
Comcast is probably over exaggerating as well.

From that screenshot you have 190.55gb usage on your router while comcast reports 295gb. Something is way off.

Like most people said make sure it's the correct dates you're comparing and go from there.

I'd believe my router over comcast any day anyways. Comcast is horrible both service, customer service, and ethics.

Fios FTW!
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post #26 of 57
Thread Starter 
Quote:
Originally Posted by TheSchlaf View Post
I think he's talking 1GB = 1024MB vs HDD manufacturers count 1GB = 1,000 MB.
I tried that math, it doesn't work out either...:S
post #27 of 57
Thread Starter 
Quote:
Originally Posted by KusH View Post
Comcast is probably over exaggerating as well.

From that screenshot you have 190.55gb usage on your router while comcast reports 295gb. Something is way off.

Like most people said make sure it's the correct dates you're comparing and go from there.

I'd believe my router over comcast any day anyways. Comcast is horrible both service, customer service, and ethics.

Fios FTW!
The DDWRT shows 195 down 60 up, for a total of 255. Comcast just shows total usage as 292.....
post #28 of 57
I have comcast too and I have always thought their data usage on our bill was higher than the logs in our router but I never worried too much about it. We have the 250GB cap as well and go over it every month by quite a bit and they have never freaked out on us.
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post #29 of 57
Quote:
Originally Posted by TheSchlaf View Post
I think he's talking 1GB = 1024MB vs HDD manufacturers count 1GB = 1,000 MB.
That's what i said :s

Quote:
Originally Posted by herkalurk View Post
I tried that math, it doesn't work out either...:S
Well that sucks

I get 292GB to be 272GiB.

Are they adding a fraction of your upload total onto your download to create traffic total?
Edited by Boyboyd - 5/3/11 at 8:08am
post #30 of 57
Quote:
Originally Posted by TheSchlaf View Post
I think he's talking 1GB = 1024MB vs HDD manufacturers count 1GB = 1,000 MB.
Yeah, that's the same thing as GiB vs. GB. Or Gibibyte vs. Gigabyte. Or binary vs. base 10. Blah, blah blah.

Either way, the math still doesn't quite add up.
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