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Mouse accidentally double clicks with one click - Page 2

post #11 of 27
Thread Starter 
Quote:
Originally Posted by cuad;13369814 
Get in there and clean it.

It's only 5 months old. I had my G5 for 5 years, never malfunctioned once.


I'll probably call Logitech to RMA it, which sucks because I've grown very attached to the 13 buttons and don't want to live w/o it for the 10 days or w/e it'll take. Funny enough I just RMA'd my G13 and the replacement came yesterday. They'll probably think I'm trying to scam them lol.
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post #12 of 27
Yeah, I'd RMA it, then if the replacement does it, you have a driver/OS/User (redface.gif) issue.

Nice avatar too. The US Office is a great show too, love it!
    
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post #13 of 27
This doesn't sound like a mouse problem, it appears you enabled single click to open items.
Just open a folder, go to organize, then folder and search options, then set click items as follows to double click.

edit: I'd check that first before having to do an RMA.
Edited by FragaGeddon - 5/3/11 at 4:02pm
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post #14 of 27
Thread Starter 
Quote:
Originally Posted by FragaGeddon;13370492 
This doesn't sound like a mouse problem, it appears you enabled single click to open items.
Just open a folder, go to organize, then folder and search options, then set click items as follows to double click.

I said it happens sporadically. If it happened all the time, that would be the case.

Just called Logitech and setup the RMA. I really hope this isn't an issue with the design of the G700 because I really love this mouse, and there isn't really anything else on the market like it.

I'm also noticing the mouse feet look pretty worn after only 5 months, which is odd. They seem to be a thinner material than that of the G5 which barely has a scratch after 5 years.
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post #15 of 27
Quote:
Originally Posted by Backfat;13370553 
I said it happens sporadically. If it happened all the time, that would be the case.

This happens when I don't read the whole post. LOL.
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post #16 of 27
good to know I'm not the only one with this issue. my G500 started acting the same a few months ago. it's over a year old so I doubt it's covered by warranty.
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post #17 of 27
Quote:
Originally Posted by Modus;13371857 
good to know I'm not the only one with this issue. my G500 started acting the same a few months ago. it's over a year old so I doubt it's covered by warranty.

All Logitech mice are covered by a 3 year warranty.

If you get the right rep they'll even ship you out a mouse without you having to deal with shipping in your current one in.
Edited by Skylit - 5/3/11 at 7:16pm
post #18 of 27
problem is I don't have any proof-of-purchase, which I believe is required no?
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post #19 of 27
Thread Starter 
Quote:
Originally Posted by Modus;13372632 
problem is I don't have any proof-of-purchase, which I believe is required no?

All I had to give them for the G13 and G700 RMA was the PID and some other number on the bottom of the gamepad/mouse.
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post #20 of 27
Quote:
Originally Posted by Modus;13372632 
problem is I don't have any proof-of-purchase, which I believe is required no?

Yes, but I'm sure you can just explain to them that the G500 hasn't even been out for 3 years.
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