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Need help fast my 5870 E6E is acting up

post #1 of 8
Thread Starter 
Ok when I got home today I flipped on my computer and it blue screened on boot. First step was to just reboot. That didn't work so I removed my gpu and used the igp. Booted into window fine. I uninstalled the drivers for my 5870 plugged her back in and no dice. Can't even boot into windows if the card is in the computer but disactivated in the bios. Thanks
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Sandstorm
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post #2 of 8
Quote:
Originally Posted by Celcoid View Post
Ok when I got home today I flipped on my computer and it blue screened on boot. First step was to just reboot. That didn't work so I removed my gpu and used the igp. Booted into window fine. I uninstalled the drivers for my 5870 plugged her back in and no dice. Can't even boot into windows if the card is in the computer but disactivated in the bios. Thanks
RMA it. It could also be a dead pci-e port can you try the card in another one?
I is bad@naming
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I is bad@naming
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Up and running!!
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post #3 of 8
if you have a spare card try putting it in the slot the 5870 is in to check if the port died, honestly i would guess that something happened to your card and you should rma it
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The Soldier
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post #4 of 8
Thread Starter 
It's 3 months old should I go throu newegg or sapphire?

Um it works until the windows 7 starting screen so I think the Pcie slot is fine
Edited by Celcoid - 5/4/11 at 12:37pm
Sandstorm
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Sandstorm
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post #5 of 8
Thread Starter 
Do I contact newegg or saphire
Sandstorm
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Hard DriveOptical DriveMonitorPower
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Case
NZXT Gamma 
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Sandstorm
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CPUMotherboardGraphicsRAM
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Hard DriveOptical DriveMonitorPower
500gb Wester Digital Caviar Blue Sony DVD/RW Drive Acer P216HV 21.5in + Acer P205H 20in 730W Raidmax 
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NZXT Gamma 
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post #6 of 8
what made you take out the gpu as a first step to troubleshooting bsod? usually it either memory or cpu.
post #7 of 8
Quote:
Originally Posted by Celcoid View Post
Do I contact newegg or saphire
Try newegg first.
post #8 of 8
Quote:
Originally Posted by Celcoid View Post
Do I contact newegg or saphire
most likely as its so new saphire will point you to newegg, but if you can get sapphire to do the RMA it will probably be faster than newegg unless newegg will replace it from stock (which they wont normaly unless its less than 90days I think)
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Main
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