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Why is XFX so horrible?

post #1 of 34
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I bought an XFX HD6950 a few months ago. Everytime I tell someone I got an XFX card they tell me I should have gotten the card from a different manufacturer because XFX isnt good or something.. Well the card has worked great for me in the past few months.. Double lifetime warranty if something was to go wrong.. So why do people say XFX isnt good?
post #2 of 34
What?
Don't get caught up in little epeen rumors.

While its true XFX have sent me a duck (non pcb Juniper XT), i've also had some very good GPU's from them. And I mean strong overclocks with voltage tweaks, in and out of CrossfireX. Didn't need it for HL2, Bioshock etc.

XFX make one of the best ref 6990's and when they actually try, make a decent product.
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post #3 of 34
The problem is with their customer service department, and PCB design department.

When they release a non-reference card, they usually (ever since the HD4xxx series) will cheap out on the power circuitry, cooling of the VRM's, and just generally make sure the card will crap out too early.

Then, they have somewhat recently refused RMA's due to a "white substance" on the back of the cards, which happens to be flux from the manufacturing process (normal). No word if they're STILL doing that.

And they also have a tendancy to replace cards with inferior ones if they're out of stock of your original card. They will find any excuse to weasle out of their warranty obligation.

I will NEVER buy, recommend, or even receive for free, and XFX product until they straighten their act up. Just me personally.

EDIT:
Oh, and don't forget about their most recent endeavor. I believe it was either the 6950 or 70, that can't control voltage anymore at all, and lacks a ton of the VRM area, and doesn't have VRM cooling. Yet again, they're taking the "bad batch 4890" path all over again. 3rd time's the charm right?
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post #4 of 34
+1 Pio

They've completely lost the trust of the AMD/ATI community as far as I'm concerned.
It all started with the bad 4890s and has just been the same old ever since.
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post #5 of 34
Quote:
Originally Posted by Bradrj1029;13381242 
I bought an XFX HD6950 a few months ago. Everytime I tell someone I got an XFX card they tell me I should have gotten the card from a different manufacturer because XFX isnt good or some ****.. Well the card has worked great for me in the past few months.. Double lifetime warranty if something was to go wrong.. So why do people say XFX isnt good?

i had a 4890 that worked fine and that i sold with the second lifetime warranty and i currently have a 6950 and power supply from them.

never had one problem.

it's all about personal experience or how much you let something you read affect your opinion.

i read thread after thread praising Asus for their customer service, well when my battery went dead after less than a year and i sent it back, i found out that they have atrocious customer service.

actually if you look up almost any technology company and search for bad customer service, you'll find something.

with that being said, i even got my rebate from xfx which can't be said for other products i've bought.
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post #6 of 34
Quote:
Originally Posted by pioneerisloud;13381303 
The problem is with their customer service department, and PCB design department.

When they release a non-reference card, they usually (ever since the HD4xxx series) will cheap out on the power circuitry, cooling of the VRM's, and just generally make sure the card will crap out too early.

Then, they have somewhat recently refused RMA's due to a "white substance" on the back of the cards, which happens to be flux from the manufacturing process (normal). No word if they're STILL doing that.

And they also have a tendancy to replace cards with inferior ones if they're out of stock of your original card. They will find any excuse to weasle out of their warranty obligation.

I will NEVER buy, recommend, or even receive for free, and XFX product until they straighten their act up. Just me personally.

EDIT:
Oh, and don't forget about their most recent endeavor. I believe it was either the 6950 or 70, that can't control voltage anymore at all, and lacks a ton of the VRM area, and doesn't have VRM cooling. Yet again, they're taking the "bad batch 4890" path all over again. 3rd time's the charm right?


You wouldn't receive one for free? that's going a little overboard, you think?

Oh, and I'm definitely not buying one of XFX's power supplies again after they sent me back a used PSU after mine went up in smokes.
    
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post #7 of 34
Quote:
Originally Posted by Bradrj1029;13381242 
I bought an XFX HD6950 a few months ago. Everytime I tell someone I got an XFX card they tell me I should have gotten the card from a different manufacturer because XFX isnt good or some ****.. Well the card has worked great for me in the past few months.. Double lifetime warranty if something was to go wrong.. So why do people say XFX isnt good?

For me, cheapo construction (on their cheaper cards) and warranty horror stories (There are a couple more around OCN, I just am too lazy to link them).
post #8 of 34
One of my buddies swears by XFX, I guess because of their good RMA policy. My 2nd 5870 is a non-reference XFX, I bought it because it was the cheapest available. I dont have any issues with it, it runs cooler than my reference Diamond 5870, but that could just be it's location in tower or age.

I've used alot of XFX videocards over the years, cant really say they were better or worse than any other manufacturer. Thinking about it now, I believe I had the worst luck with EVGA but it still wouldnt stop me from purchasing from them. Almost all the videocard's I've owned have outlived their usefulness rather than suffered hardware failure.
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post #9 of 34
Quote:
Originally Posted by listen to remix;13381428 
You wouldn't receive one for free? that's going a little overboard, you think?

Oh, and I'm definitely not buying one of XFX's power supplies again after they sent me back a used PSU after mine went up in smokes.

No, that's not going overboard. Let's say somebody put up an XFX 4890 in the freebie section right now. I wouldn't even be halfway interested in entering, even if I needed the card.

And overclock.net WAS giving away a free XFX 6850 sometime at the end of last month / early this month. Only reason I entered that freebie was due to the overclock.net gear that was up. I didn't want the card at all.
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post #10 of 34
Quote:
Originally Posted by Bradrj1029;13381242 
I bought an XFX HD6950 a few months ago. Everytime I tell someone I got an XFX card they tell me I should have gotten the card from a different manufacturer because XFX isnt good or some ****.. Well the card has worked great for me in the past few months.. Double lifetime warranty if something was to go wrong.. So why do people say XFX isnt good?

As long as its not a non-ref version it should be fine.... if it is a non-ref version then... it may work but you got cheaped on the PCB...
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