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Dell any good?

post #1 of 10
Thread Starter 
I'm looking for a laptop for my dad. No gaming, just office and browsing softwares. I saw some nice-looking and reasonably priced Dells at Micro Center. Is Dell any good? I want reliability and long life more than anything else. Prolly sticking in the 600-700 dollar price range.
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post #2 of 10
Quote:
Originally Posted by Lucas Lamer;13381378 
I'm looking for a laptop for my dad. No gaming, just office and browsing softwares. I saw some nice-looking and reasonably priced Dells at Micro Center. Is Dell any good? I want reliability and long life more than anything else. Prolly sticking in the 600-700 dollar price range.

Dell is good. Their business line is great with good warranties. HP business notebooks are good, too. Mainly because the components are more durable (in my experience with the business lines) on both Dell and HP.
post #3 of 10
Never owned a Dell laptop but I've had 2 desktops. I hated them both and they had issues from the first days I owned them. Never again...
    
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post #4 of 10
I have a studio XPS quad core laptop and love it. Good quality and their customer service is really good.
    
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post #5 of 10
Dell business class laptops are ok, their consumer grade stuff is garbage IMO. HP's have been good as well as ASUS and Acer
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post #6 of 10
Thread Starter 
So HP is better than Dell? I liked the looks and prices of the HP's I saw at Micro Center. I hear good things about Asus but the floor models I saw had cheap plasticky keys that clacked. I don't want keys breaking or wearing out.
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post #7 of 10
Quote:
Originally Posted by Lucas Lamer;13381500 
So HP is better than Dell? I liked the looks and prices of the HP's I saw at Micro Center. I hear good things about Asus but the floor models I saw had cheap plasticky keys that clacked. I don't want keys breaking or wearing out.

HP and Dell business class notebooks are good. Their consumer grade stuff is about as good as that Asus laptop you used. Of course, this is all my personal experience, so take it with a grain of salt.
post #8 of 10
Quote:
Originally Posted by Lucas Lamer;13381500 
So HP is better than Dell? I liked the looks and prices of the HP's I saw at Micro Center. I hear good things about Asus but the floor models I saw had cheap plasticky keys that clacked. I don't want keys breaking or wearing out.

Um not even close. If it is at a Best Buy/Micro Center and is the regular grade stuff, then I would avoid it. Far too much marketing and compromising of quality to achieve sales.

Stick with the business grade stuff such as the HP Elite books, Dell Latitude, and Lenovo Thinkpad.
    
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post #9 of 10
Quote:
Originally Posted by trueg50;13381562 
Stick with the business grade stuff such as the HP Elite books, Dell Latitude, and Lenovo Thinkpad.

Yes, I've had my hands on all of those hand have been impressed by their durability. My Latitude D630 has shrugged off four years of college life so far. I'm not sure anyone else I know with the consumer models can claim that of their laptops.
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post #10 of 10
Going by a customer satisfaction rating someone posted recently, Dell didn't score very well in consumer and business wasn't that much better. However, they've supposedly made improvements to customer service in the past year or so. If that matters on the retail side not really sure. If anything I'd just make sure you do a proper comparison of your price range with specs and features to other brands, then see what you can find online about specific models. The one thing reviews can't do is test over time, so when things break those will be the vocal customers. Maybe post a specific model you're looking at and ask opinions on those. Also, your avatar scares me, what is she?
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