Overclock.net › Forums › Mobile Computing Forum › Laptops and Netbooks › Silly RMA question
New Posts  All Forums:Forum Nav:

Silly RMA question

post #1 of 3
Thread Starter 
So long story Short.
Got a sager notebook with 0 dead pixel warranty, I found one dead pixel and and doing the RMA. the Email says:

"Clean and physically inspect the notebook for any nicks, scuffs, or scratches and take note of."

Am I literally supposed to write a note stating what's on it and what's not?

and also:
" **** Please include a return address and a detailed problem description with the notebook **** (For Repairs Only)"

Is this technically considered a Repair? it's getting the display replaced.
Dorianime
(15 items)
 
School Rig
(5 items)
 
 
MotherboardGraphicsRAMHard Drive
Clevo W120HNM/w170HN GT540M Samsung Seagate Momentus 
OS
Windows 7 ultimate 
  hide details  
Reply
Dorianime
(15 items)
 
School Rig
(5 items)
 
 
MotherboardGraphicsRAMHard Drive
Clevo W120HNM/w170HN GT540M Samsung Seagate Momentus 
OS
Windows 7 ultimate 
  hide details  
Reply
post #2 of 3
Yeah, just write out what the problem is, it helps them organize which group of people will be fixing it. It basically gets then to the point without testing everything.
Mine
(13 items)
 
  
CPUMotherboardGraphicsRAM
Intel i7 4790K AsRock Z97-E ITX Sapphire Radeon RX 580 8 GB G Skill Sniper DDR3 2400 
Hard DriveCoolingOSMonitor
Crucial MX100 256 GB Thermalright AXP-200 Windows 10 Pro x64 Vizio P50-C1 
KeyboardPowerCaseMouse
Logitech Corsair 600W Lian Li Q-11 Logitech 
Mouse Pad
Cheap Soft Mousepad 
  hide details  
Reply
Mine
(13 items)
 
  
CPUMotherboardGraphicsRAM
Intel i7 4790K AsRock Z97-E ITX Sapphire Radeon RX 580 8 GB G Skill Sniper DDR3 2400 
Hard DriveCoolingOSMonitor
Crucial MX100 256 GB Thermalright AXP-200 Windows 10 Pro x64 Vizio P50-C1 
KeyboardPowerCaseMouse
Logitech Corsair 600W Lian Li Q-11 Logitech 
Mouse Pad
Cheap Soft Mousepad 
  hide details  
Reply
post #3 of 3
Thread Starter 
Quote:
Originally Posted by bucdan View Post
Yeah, just write out what the problem is, it helps them organize which group of people will be fixing it. It basically gets then to the point without testing everything.
Will do then. The lag of Chimpin' on this Computer is so epic lol
Dorianime
(15 items)
 
School Rig
(5 items)
 
 
MotherboardGraphicsRAMHard Drive
Clevo W120HNM/w170HN GT540M Samsung Seagate Momentus 
OS
Windows 7 ultimate 
  hide details  
Reply
Dorianime
(15 items)
 
School Rig
(5 items)
 
 
MotherboardGraphicsRAMHard Drive
Clevo W120HNM/w170HN GT540M Samsung Seagate Momentus 
OS
Windows 7 ultimate 
  hide details  
Reply
New Posts  All Forums:Forum Nav:
  Return Home
  Back to Forum: Laptops and Netbooks
Overclock.net › Forums › Mobile Computing Forum › Laptops and Netbooks › Silly RMA question