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friend having trouble installing driver

post #1 of 5
Thread Starter 
Ok so she recently reformated her pc and reinstalled windows xp and each time she goes to install graphic drivers she is gettin this error
"specified procedure could not be found"
its with a gtx 480 also she has tried from the website and the disk
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post #2 of 5
As far as I could find this error is closely related to malware or windows/application corruption. Since she just reformatted it seems unlikely she has any of this problems, but just to make sure maybe she should download and do a quick scan with malwarebytes; then she could redownload the Nvidia driver and install it. Then again, if she already tried to install a version of the driver that is corrupted and caused this whole issue, then she should remove it (safemode, uninstall, using driver cleaner) and then install the newly downloaded driver. If that also fails, maybe a fresh install is in order.

My 2 cents
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post #3 of 5
Hi IXcrispyXI. As he ^ said and also tell her to try using the drivers from the driver disc if she received one with the card. If they do install, see how you get on with them, then update via Device Manager to see if latest drivers cause any problems.

Videocardshop.
post #4 of 5
Thread Starter 
ok she has tried using the driver disk and still no go its saying it cant install the nvidia control panel
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post #5 of 5
Thread Starter 
what i dont understand is she reformat, but its still showing all the profiles before the reformat? shouldnt all of those account be deleted?
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silver arrow windows 7 ultimate 64bit samsung s23a950D Ducky shine 3 year of the snake 
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Plextor SSD samsung spinpoint f3 1TB samsung spinpoint f3 1TB Western Digital black 1TB 
CoolingOSMonitorKeyboard
silver arrow windows 7 ultimate 64bit samsung s23a950D Ducky shine 3 year of the snake 
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asus xonar essence stx 
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