Originally Posted by XNine
Actually, I have worked retail. And am probably far more educated than yourself. That's neither here nor there. The point is, no matter what a Corporation says is "right or wrong," there's a truer definition of right or wrong out there. What this guy did was right. And, he should get a promotion for it, not fired.
Alright, so if the guy pulled a gun and started shooting and killed a bystander because he was being attacked, should he be rewarded then? The policy is to let them go, get as much information as possible and call the police so instances like this don't happen where you can get sued(not just by the thief, but by any innocent bystander who gets hurt, or even the employees themselves) over a couple hundred dollar laptop. He should not be rewarded, it wasn't his stuff to defend. He was told by the owners of the stuff who's property he was on not to do what he did and he did it anyway.
It's not a "doing the right thing" issue, it's a "doing your job" issue. There is a reason that rule is in place, and that is because it isn't worth the trouble just because you want to be some kind of hero over some dumb laptops, and put everyone else at risk.