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[Official] Gentle Typhoon 2150 Group Buy Thread - Page 156

post #1551 of 2446
I think everyone here needs an update. The last update we got was that barebones came in, and FTWpc was gonna ship out fans in about a week. That was about a week ago though. I may come off as impatient right now but this is big money out of peoples pockets. I understand delays with the floods and moving and stuff but is it really hard to set aside some time to deal with the group buy? At least, give us small updates everyday like idk:
Quote:
Hey guys sorry for the delay, im currently moving stuff and dont have time to look over the spreadsheet bla bla bla (note this is me talking, this is just an example.)

or something along those lines. This buy has been severely delayed and I think everyone at least deserves an explanation on whats going on or whatnot.

Thats just my opinion though. I'll gladly wait for my 10 Barebone GT's but I know there are other people out there who are not as patient as me.

Oh and excuse some grammar errors if any, I've had a couple drinks. biggrin.gif
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post #1552 of 2446
I have to agree... I've been extremely patient and tried to just bide my time, but one update every month or longer just isn't right. I haven't seen any posts from Tator in a while, and with FTW PC's reputation somewhat in question, I really think everyone needs some more definite answers. I ordered completes and so far there is no news. If they're not coming I just want to know and get my money back. If no updates come soon, I really think this needs to be brought to the attention of someone higher up the chain like Admin so that things can be set straight. I really like OCN, but I either want to know my fans are coming, or that they're not coming and I'm going to get my money back.
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post #1553 of 2446
Quote:
Originally Posted by superhead91 View Post

I have to agree... I've been extremely patient and tried to just bide my time, but one update every month or longer just isn't right. I haven't seen any posts from Tator in a while, and with FTW PC's reputation somewhat in question, I really think everyone needs some more definite answers. I ordered completes and so far there is no news. If they're not coming I just want to know and get my money back. If no updates come soon, I really think this needs to be brought to the attention of someone higher up the chain like Admin so that things can be set straight. I really like OCN, but I either want to know my fans are coming, or that they're not coming and I'm going to get my money back.

I dont think this is unreasonable at all considering how long its been since the initial group buy.
post #1554 of 2446
To be honest at this point I believe those responsible for this group buy should simply do refunds. There has to be some kind of process we can pursue to get our money back for those who want it back. Nearing a year is plain ridiculous and I have asked about how one even goes getting there money back and no response on that either.

Due to this experience I can firmly tell you I will never buy one other thing from OCN or even attempt to unless it is physically on hand. This is why one buys from legit and trusted vendors. I thought being OCN this would have had some more official updates from those in charge of OCN as it is their name and reputation on the line. Guess they don't really care which is quite sad.

I know this sounds like a rant, but when I have well over $100 invested in this and others much more we deserve a bit more in the line of updates, ways to get our money back, etc. PayPal is super easy to refund people with. So organize a list of people wanting to off their stuff first. Then take orders from those wanting to buy what others have dropped. And if you have the barebones let us know what state they are in on a weekly basis right up until they ship. Having done business myself it isn't too terribly hard to work out. I get he moved his shop. I get someone left the fold on disagreements. But, this is plain not professional and puts a black mark on OCN. Plus, at some point it is likely people start pushing legal issues and wanting their money back. If someone isn't claiming responsibility it then that presents an even larger issue.

Lets get this straightened out guys and get this show on the road. No more excuses.
Edited by RoddimusPrime - 2/14/12 at 8:30pm
post #1555 of 2446
Quote:
Originally Posted by RoddimusPrime View Post

To be honest at this point I believe those responsible for this group buy should simply do refunds. There has to be some kind of process we can pursue to get our money back for those who want it back. Nearing a year is plain ridiculous and I have asked about how one even goes getting there money back and no response on that either.
Due to this experience I can firmly tell you I will never buy one other thing from OCN or even attempt to unless it is physically on hand. This is why one buys from legit and trusted vendors. I thought being OCN this would have had some more official updates from those in charge of OCN as it is their name and reputation on the line. Guess they don't really care which is quite sad.
I know this sounds like a rant, but when I have well over $100 invested in this and others much more we deserve a bit more in the line of updates, ways to get our money back, etc. PayPal is super easy to refund people with. So organize a list of people wanting to off their stuff first. Then take orders from those wanting to buy what others have dropped. And if you have the barebones let us know what state they are in on a weekly basis right up until they ship. Having done business myself it isn't too terribly hard to work out. I get he moved his shop. I get someone left the fold on disagreements. But, this is plain not professional and puts a black mark on OCN. Plus, at some point it is likely people start pushing legal issues and wanting their money back. If someone isn't claiming responsibility it then that presents an even larger issue.
Lets get this straightened out guys and get this show on the road. No more excuses.

I think a lot of the problem is there is no money to refund... The fans were ordered there for the money people payed is invested into the fans ordered already... Where they are is anyone's guess... As for Paypal good luck getting money back through them.. Peoples orders were placed almost a year ago and Paypal has a 45 day buyer protection cutoff... I'm not saying people wont get their fans but, I seriously doubt we will get a money refund....
post #1556 of 2446

And all the cross-selling sure put a crimp into everything. I'm wondering if FTW-PC should simply ship the unaltered ones first . . . ah. That won't work: how will he know which orders are unaltered until he's gone through them all? Complications slow things down.

 

So some of the delay is the fault of some of the purchasers.

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post #1557 of 2446

I think all the cross-selling would probably slow things down a bit too, i meant a lot of people cross-selling their fans. It makes it hard to keep track of everything imo. I only ordered 2 fans and hopefully i will receive them someday :), love the Gentle Typhoon fans really.

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post #1558 of 2446
Yeah I agree that cross-selling will slow things down even more.

Seeing as 4 others and I bought barebone fans from Onions, it made one person's order split into 5 separate orders and that was just from one cross-seller. Imagine having at least a dozen cross-sellers splitting off into 40-60 separate orders and you can see how this exponentially increases the time Mort has to sort and organize the split orders. Not only does he have to take into account the new orders, but he has to check if the new owners are already part of the list.
    
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post #1559 of 2446
I just want to have my shipping checked off! I cannot believe it has taking this long. Also an update of the complete fans?! Please?! mad.gif
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post #1560 of 2446
Quote:
Originally Posted by royalkilla408 View Post

I just want to have my shipping checked off! I cannot believe it has taking this long. Also an update of the complete fans?! Please?! mad.gif


Same here. How can we expect to ever receive what we've bought when the simple "Paid Up" chart in the OP can't even be maintained and updated?

It's as if they really don't care about the money we've spent.
 

 

 

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