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Urgent Need of Help: Catalyst Control Center and Switchable Graphics

post #1 of 11
Thread Starter 
I'm using the HP Pavilion DV6TQE w/Radeon HD 6770M, I'm unable to get CCC to open, if I click the icon, the process appears under "processes" in task manager but a window never actually shows up, there are also no options available under switchable graphics.
post #2 of 11
End the process and retry if it dont work message back and we can try something else
Hp Dv7-4263CL
(13 items)
 
  
CPUGraphicsRAMHard Drive
AMD Phenom II P860 Triple Core ATI Mobility Radeon HD 4250 And a HD 6370 6GB 1066 MHz Slot 1 4gb Slot 2 2GB Toshiba 640GB (5400RPM) 
Optical DriveOSMonitorPower
HP DVD+RW Windows 7 17.3" HP BrightView LED Display (1600 x 900) 9-Cell Battery And an AC Power Supply 
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Hp Dv7-4263CL
(13 items)
 
  
CPUGraphicsRAMHard Drive
AMD Phenom II P860 Triple Core ATI Mobility Radeon HD 4250 And a HD 6370 6GB 1066 MHz Slot 1 4gb Slot 2 2GB Toshiba 640GB (5400RPM) 
Optical DriveOSMonitorPower
HP DVD+RW Windows 7 17.3" HP BrightView LED Display (1600 x 900) 9-Cell Battery And an AC Power Supply 
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post #3 of 11
Thread Starter 
Tried that, no luck :\\
post #4 of 11
hmm u could try a reboot followed by an update
Hp Dv7-4263CL
(13 items)
 
  
CPUGraphicsRAMHard Drive
AMD Phenom II P860 Triple Core ATI Mobility Radeon HD 4250 And a HD 6370 6GB 1066 MHz Slot 1 4gb Slot 2 2GB Toshiba 640GB (5400RPM) 
Optical DriveOSMonitorPower
HP DVD+RW Windows 7 17.3" HP BrightView LED Display (1600 x 900) 9-Cell Battery And an AC Power Supply 
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Hp Dv7-4263CL
(13 items)
 
  
CPUGraphicsRAMHard Drive
AMD Phenom II P860 Triple Core ATI Mobility Radeon HD 4250 And a HD 6370 6GB 1066 MHz Slot 1 4gb Slot 2 2GB Toshiba 640GB (5400RPM) 
Optical DriveOSMonitorPower
HP DVD+RW Windows 7 17.3" HP BrightView LED Display (1600 x 900) 9-Cell Battery And an AC Power Supply 
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post #5 of 11
Thread Starter 
No luck with that either >:|
post #6 of 11
which version u running?
Hp Dv7-4263CL
(13 items)
 
  
CPUGraphicsRAMHard Drive
AMD Phenom II P860 Triple Core ATI Mobility Radeon HD 4250 And a HD 6370 6GB 1066 MHz Slot 1 4gb Slot 2 2GB Toshiba 640GB (5400RPM) 
Optical DriveOSMonitorPower
HP DVD+RW Windows 7 17.3" HP BrightView LED Display (1600 x 900) 9-Cell Battery And an AC Power Supply 
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Reply
Hp Dv7-4263CL
(13 items)
 
  
CPUGraphicsRAMHard Drive
AMD Phenom II P860 Triple Core ATI Mobility Radeon HD 4250 And a HD 6370 6GB 1066 MHz Slot 1 4gb Slot 2 2GB Toshiba 640GB (5400RPM) 
Optical DriveOSMonitorPower
HP DVD+RW Windows 7 17.3" HP BrightView LED Display (1600 x 900) 9-Cell Battery And an AC Power Supply 
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post #7 of 11
Thread Starter 
11.4
post #8 of 11
"I just got an answer from AMD for a known problem with Catalyst Control Center and Windows 7. Here you go. It worked for me the first time after a lot of troubleshooting.



How to resolve CCC not loading/opening when initializing it.



Scenario: The user attempts to open/load the CCC through various methods, but it fails to load. The issue may happen with no changes to the system or a Catalyst driver update or reinstall. This is issue mainly affects Windows 7 machines.



Cause: Possible corruption of the Windows Global Assembly Cache (GAC). This usually requires the user to format and reinstall Windows.



Resolution: This solution has been tested - reproduced and resolved.



Remove all ATI through programs and features in the Control Panel using the Catalyst Install Manager (CIM). Reboot the system in safemode and do the following:



- Delete all ATI folders in C:\\programs files and C:\\programs files (x86)

- Go to C:\\Windows\\assembly and sort by "Public Key Token". Locate the following Public Key Token "90ba9c70f846762e" that is

- associated with ATI. Usually only 2 entries. Delete the 2 entries. Note: the entries should be deleted (right click and choose uninstall) in safemode since regular

- mode may result in a permissions error. The 2 entries only show up in systems affected by this issue. This means that searching for the 2 entries on systems where CCC loads, the entries are not there.

- Shut down and re-start normally.

- Reinstall the ATI Catalyst package with driver/ccc bundle from here: http://support.amd.com/us/gpudownload/Pages/index.aspx



Hopefully this will get you back in working order!
"



-http://answers.microsoft.com/en-us/windows/forum/windows_7-gaming/catalyst-control-center-not-responding/c94f3cf2-9c58-e011-8dfc-68b599b31bf5


this may work, but im still doin a bit of research for an easier fix but this fix ive seen referenced a couple of times for problems like urs
Hp Dv7-4263CL
(13 items)
 
  
CPUGraphicsRAMHard Drive
AMD Phenom II P860 Triple Core ATI Mobility Radeon HD 4250 And a HD 6370 6GB 1066 MHz Slot 1 4gb Slot 2 2GB Toshiba 640GB (5400RPM) 
Optical DriveOSMonitorPower
HP DVD+RW Windows 7 17.3" HP BrightView LED Display (1600 x 900) 9-Cell Battery And an AC Power Supply 
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Hp Dv7-4263CL
(13 items)
 
  
CPUGraphicsRAMHard Drive
AMD Phenom II P860 Triple Core ATI Mobility Radeon HD 4250 And a HD 6370 6GB 1066 MHz Slot 1 4gb Slot 2 2GB Toshiba 640GB (5400RPM) 
Optical DriveOSMonitorPower
HP DVD+RW Windows 7 17.3" HP BrightView LED Display (1600 x 900) 9-Cell Battery And an AC Power Supply 
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post #9 of 11
Quote:
Originally Posted by DTK View Post
Just wanted to say that this works! Searched for a very long time trying to get CCC to open (trying to open it from the start menu, right click desktop menu, the .exe or even the video adapter page would make it 'try' to open it for about 10 seconds, then nothing happen).

I had tried installing 11.3 and 11.4 beta, uninstalling them, deleting stuff with driver sweeper, deleting folders in program files and a bunch of other stuff I don't remember.

So just go to C:\\Windows\\assembly\\ and sort the files by public key token. then just highlight all the ATI keys (90ba9c70f846762e) and delete them.

Then Install the driver package (don't have to uninstall first) and tada! CCC finally opens.

its on an older version but it seem to be the consensus for the solution
Hp Dv7-4263CL
(13 items)
 
  
CPUGraphicsRAMHard Drive
AMD Phenom II P860 Triple Core ATI Mobility Radeon HD 4250 And a HD 6370 6GB 1066 MHz Slot 1 4gb Slot 2 2GB Toshiba 640GB (5400RPM) 
Optical DriveOSMonitorPower
HP DVD+RW Windows 7 17.3" HP BrightView LED Display (1600 x 900) 9-Cell Battery And an AC Power Supply 
  hide details  
Reply
Hp Dv7-4263CL
(13 items)
 
  
CPUGraphicsRAMHard Drive
AMD Phenom II P860 Triple Core ATI Mobility Radeon HD 4250 And a HD 6370 6GB 1066 MHz Slot 1 4gb Slot 2 2GB Toshiba 640GB (5400RPM) 
Optical DriveOSMonitorPower
HP DVD+RW Windows 7 17.3" HP BrightView LED Display (1600 x 900) 9-Cell Battery And an AC Power Supply 
  hide details  
Reply
post #10 of 11
I've only seen this happen when you update ccc without removing the old one first. Uninstall all ccc software, rebooting when it asks (and do the usual 'remove ati folders + ccleaner the reg to be safe), then reinstall latest and should be fine.

If all that doesn't work it's the .NET framework that's screwed so uninstall and reinstall all .NET framework components.

Should fix it..
Aurora
(13 items)
 
  
CPUMotherboardGraphicsRAM
i7 930 @ 3.4 Alienware 2x5770 CrossfireX 6G 1600MHz 
Hard DriveOSMonitorKeyboard
RAID0 2x500g WD Blue + others Windows 7 Pro 64 Samsung Syncmaster P2450 x2 24" Logitech G510 
CaseMouse
Alienware Aurora MS Wireless Laser 6000 
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Aurora
(13 items)
 
  
CPUMotherboardGraphicsRAM
i7 930 @ 3.4 Alienware 2x5770 CrossfireX 6G 1600MHz 
Hard DriveOSMonitorKeyboard
RAID0 2x500g WD Blue + others Windows 7 Pro 64 Samsung Syncmaster P2450 x2 24" Logitech G510 
CaseMouse
Alienware Aurora MS Wireless Laser 6000 
  hide details  
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