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I just bought this unit. I inserted the disk drives. All green lights. I created the RAID, volume, etc. All looks good on the unit. However, when I connect the USB 3.0 cable, nothing is detected, no matter if I insert it when Windows is running or before starting Windows. Also, when I connect the USB, Windows does not make the sound that occurs when a new USB device is detected. If I connect using the USB 2.0 cable, Windows returns that the USB device is not recognized. Hopefully someone here knows what needs to be done to fix it. Thanks much in advance!