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Do Lamptron FC5 @ FC6 have rma problems?

post #1 of 7
Thread Starter 
So I have been looking to buy one hard to find in stock sometimes. Performance PCS just took them of their site. I emailed them about it. Their reply was they couldn't keep them in stock and had a lot of problems with rma's. Is their a known problem?

Whats the difference between the rev 1 and 2? I like these over the Scythe because the red matches but don't want to buy a POS.
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post #2 of 7
The only difference between v1 and v2 is the better screen on v2 version...I have FC5v1 and this thing is a peace of art...also 30W per channel means that you can hook whatever you want on it And the screen on v1 is not bad at all Thx hope it helps!
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post #3 of 7
Well I know the FC5/FC6 are quite good, haven't heard much about them having problems, but I can say their FC2 controller was crap till they released v2.

But I did get an RMA from them since my v1 FC2 wouldn't control half the fans I put on it without hearing a clicking noise coming from the fans.

Their RMA department is a bit slow though. took just over 3 months for them to complete my RMA from the first e-mail, to me getting the item itself.
     
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post #4 of 7
Thread Starter 
Unless a lot of people chime in I will order one. I'm only going to run 5 to 6 fans max so I guess the FC6 would be good?
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post #5 of 7
Quote:
Originally Posted by RonB94GT View Post
Unless a lot of people chime in I will order one. I'm only going to run 5 to 6 fans max so I guess the FC6 would be good?
You can always contact spawn32, he's the Lamptron rep here on OCN.

And yes, the FC6 is a good choice.
post #6 of 7

I am in the process of RMAing a FC5v2 right now and so far the process has been sluggish at best.

I emailed them all of the necessary information and they sent me a confirmation email on April 22nd. They said that they would do the RMA as soon as possible. After not hearing back from them in almost a month, I sent them an email on May 15th asking about the status of my RMA. They responded on May 16th with an email saying that the RMA is "on the way but with no tracking number" even though I have never shipped them my defective FC5.

I'm starting to have doubts about the effectiveness of their RMA service...

Anyways, the problem with mine is that the second knob does not work unless pressure is applied to the knob. When there is no pressure applied, the first knob controls both the first and second fans. Here is a video of it in action:

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post #7 of 7
Haha ratt moss is having problems
 
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