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Steam problem "Hello! We see you're logging in from a new computer" Help!

post #1 of 14
Thread Starter 
I attached a photo of the message I got. I got this after updating my BIOS and Steam hasn't sent me an email with this 'special code' and I really want to play BFBC2... this is really pissing me off
    
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post #2 of 14
Get the email sent again, check your emails again. If it hasnt came within say, 2 hours, ask on the steam support forums or submit a ticket to steam
    
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post #3 of 14
Thread Starter 
Quote:
Originally Posted by FiX View Post
Get the email sent again, check your emails again. If it hasnt came within say, 2 hours, ask on the steam support forums or submit a ticket to steam
There's no option to send it again, when I click on the "What email message? I don't have it..." option it just says to check my spam folder which I did.
    
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post #4 of 14
Give it say 30 mins, then check again. If it hasnt come, post on steam support forums or submit a ticket
    
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post #5 of 14
Thread Starter 
Quote:
Originally Posted by FiX View Post
Give it say 30 mins, then check again. If it hasnt come, post on steam support forums or submit a ticket
Yeah, I guess I'm not patient but they shouldn't do this to paying customers -_-
    
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post #6 of 14
I know this may sound stupid, but when that happened to me I completely forgot that I had steam setup on a random e-mail from a long time ago.

Took me all of about a hour and a half to figure it out too!
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post #7 of 14
Thread Starter 
Quote:
Originally Posted by snoogins View Post
I know this may sound stupid, but when that happened to me I completely forgot that I had steam setup on a random e-mail from a long time ago.

Took me all of about a hour and a half to figure it out too!
That's what I thought at first... I sure hope that's not the problem.
    
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post #8 of 14
This has happened to me often since I have multiple PC's in the house. I've never had any trouble logging into my E-mail address and getting the code almost instantly. It takes about 10 sec. for me. Dunno what your doing wrong.
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post #9 of 14
Quote:
Originally Posted by XxRZxX View Post
Yeah, I guess I'm not patient but they shouldn't do this to paying customers -_-
Its for us, to stop peoples accounts being hijacked from phishing sites. Very effective method by steam as well
    
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post #10 of 14
Quote:
Originally Posted by XxRZxX View Post
Yeah, I guess I'm not patient but they shouldn't do this to paying customers -_-
Last time I checked steam was free.
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